Free Oracle 1Z0-1003-24 Exam Questions

Become Oracle Certified with updated 1Z0-1003-24 exam questions and correct answers

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Total 135 Questions | Updated On: Jun 26, 2025

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Question 1

A customer wants to create a message scenario that, when launched, sends an email to the address of the

immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC)

organizational hierarchy.

Which describes the correct message scenario configuration to support this requirement?

A : In the Step Info section of the message scenario, select Recipient: 'Resource', Delivery Channel: 'Email1.

B : In the Step Info section of the message scenario, select Recipient: 'Customer', Delivery Channel: 'Email'.

C : In the Step Info section of the message scenario, select Recipient: 'Dispatcher', Delivery Channel 'Email'.

D : In the Step Info section of the message scenario, select Recipient: 'Use static address', Delivery Channel: 'Email'; In the Message Pattern section, enter the resource-s email address property label.

Answer: A

Question 2

Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC?

A : A given launch condition can be assigned to multiple message scenarios simultaneously.

B : A given launch condition can only be assigned to one message scenario at a time.

C : A given message scenario can only include one launch condition at a time.

D : A given message scenario can include multiple launch conditions simultaneously.

Answer: B,D

Question 3

An activity with an "Installation" work skill exists in a bucket and is ready to be routed.

The resource has no work skills designated on his or her record, but qualifies for that activity in all other

categories.

How does routing handle the assignment of this activity?

A : Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.

B : Routing allows the activity to be assigned to that resource.

C : Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.

D : Routing fails with a "no resource with required work skills" error.

Answer: C

Question 4

Which two statements are true regarding managing inventory in OFSC?

A : Resources can share inventory when using OFSC Collaboration.

B : The only inventory pools are "customer", "resource", and "installed".

C : Inventory can be added to a bucket on the Resource Tree and shared among all child resources.

D : Resources can share inventory when they are working as a team.

Answer: B,D

Question 5

Your customer is using SLAs for some Activity Types. The <sla_window_start> parameter is empty when

sending those activities to OFSC via API.

Which statement is true?

A : OFSC will set the start date depending on the Customer contract rules set within OFSC.

B : OFSC will not create the activity, and an error will be returned in the API response.

C : OFSC always uses the Activity Creation Date as the SLA start date.

D : OFSC will use the Activity Creation Date as the SLA start.

E : OFSC will use available capacity to determine the most suitable start date.

Answer: D

Page: 1 / 27

Total 135 Questions | Updated On: Jun 26, 2025

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