Free Oracle 1D0-1064-26-D Exam Questions

Become Oracle Certified with updated 1D0-1064-26-D exam questions and correct answers

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Total 79 Questions | Updated On: Sep 23, 2026

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Question 1

Your customer has three service request child categories under the top-level service request category“Accounts”:Gold AccountsSilver AccountsBasic AccountsYou now want to disable the “Silver Accounts” category.Which option meets the requirement?

A : In Setup and maintenance > Service > Setup > Service Request > manage service Request Child categories, search for the “Accounts” category and deselect the “Active” Column.

B : In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the “Silver Accounts” Category and expand it, click the “Inactive” button.

C : In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the “Accounts” Category and expand it, select the “Gold Accounts” and “Basic Accounts” child categories and click the “Inactive” button.

D : In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the “Accounts” Category and expand it, select the “Silver Accounts” child category and deselect the “Active” Column.

Answer: B

Question 2

What three things should you do once you have established a global default coverage?

A : Create an ESS job to Monitor Service Request Milestones.

B : Create an ESS job to Aggregate Service Requests.

C : Use Application Composer to configure warning emails about milestone compliance events.

D : Use Application Composer to include milestones on the Service Request Layout if desired.

Answer: A,C,D

Question 3

Milestones are not getting applied to service requests in the customer environment.Identify three causes.

A : The scheduled process has not been set up.

B : The Starts When criteria of the milestones is not True.

C : No default coverages are set up.

D : Entitlement rules are not valid for the service request.

Answer: A,B,C

Question 4

What is the main function of the Data Security Policies?

A : defines the data a particular user can see and/or modify

B : defines the views the application can access

C : defines the privileges and roles a particular user can have

D : defines the views or functionalities the user can access

E : defines the actions a particular user can do

Answer: D

Question 5

One of your service agents needs a new search filter on his Service Requests’ list page.How can the agent achieve this?

A : Add fields from the advanced search functionality.

B : Grant the agent Administrator permissions to add new search filters.

C : Create a new search through the application composer.

D : Create several personalized searches and create them to each other.

Answer: C

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Total 79 Questions | Updated On: Sep 23, 2026

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