Free Online SAP C_C4H56I_34 Practice Test

Prepare Your SAP C_C4H56I_34 Exam Questions with Free online C_C4H56I_34 Practice Test. Get Brilliant SAP Certified Application Associate - SAP Service Cloud Version 2 Exam Results with Valid C C4H56I 34 Exam Dumps.

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Total 80 Questions | Updated On: Apr 25, 2024

Question 1

To which objects can you assign employees in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

A : Accounts

B : Response templates

C : Service levels

D : Registered products

Answer: A,D

Question 2

Which services can be added to a business role? Note: There are 2 correct answers to this question.

A : Maintenance plan

B : Installed base

C : Warranty

D : Measurements

Answer: B,D

Question 3

Which of the following account types can be used in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

A : Contacts

B : Channel partners

C : Groups

D : Individual customers

Answer: A,D

Question 4

Where can you find existing cases in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question

A : In the My Cases Summary card available in the home page

B : In the cases settings view

C : In the product page

D : In the case worklist by choosing the Case app from the menu

Answer: A,D

Question 5

Which of the following objects can be displayed in the Entities facet of the Customer Hub screen? Note: There are 2 correct answers to this question.

A : Maintenance plan

B : Service orders

C : Cases

D : Registered products

Answer: C,D

Page: 1 / 16

Total 80 Questions | Updated On: Apr 25, 2024