SAP C_C4H56I_34 Exam Real Questions

Prepare and pass your SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2 with free C_C4H56I_34 exam questions.

Page: 1 / 16

Total 80 Questions | Updated On: Sep 27, 2024

Add To Cart

Question 1

You cannot access cases in SAP Service Cloud Version 2. What could be the reason?

A : Access to the Case app is NOT enabled for the business user.

B : Access rights are directly assigned to the business user.

C : The employee is not assigned to the correct business role.

D :

Answer: A,C

Question 2

Where can you find existing cases in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question

A : In the My Cases Summary card available in the home page

B : In the cases settings view

C : In the product page

D : In the case worklist by choosing the Case app from the menu

Answer: A,D

Question 3

Which services can be added to a business role? Note: There are 2 correct answers to this question.

A : Maintenance plan

B : Installed base

C : Warranty

D : Measurements

Answer: B,D

Question 4

Which of the following account types can be used in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

A : Contacts

B : Channel partners

C : Groups

D : Individual customers

Answer: A,D

Question 5

Which of the following objects can be displayed in the Entities facet of the Customer Hub screen? Note: There are 2 correct answers to this question.

A : Maintenance plan

B : Service orders

C : Cases

D : Registered products

Answer: C,D

Page: 1 / 16

Total 80 Questions | Updated On: Sep 27, 2024

Add To Cart