Free SAP C_C4H56I_34 Exam Questions

Become SAP Certified with updated C_C4H56I_34 exam questions and correct answers

Page: 1 / 16

Total 80 Questions | Updated On: Jun 04, 2025

Add To Cart

Question 1

Which of the following parameters can be maintained by the administrator when configuring a new e-mail channel? Note: There are 3 correct answers to this question.

A : Channel type

B : Mashup service

C : Channel e-mail ID

D : Case type

E : Default account

Answer: A,C,E

Question 2

Where can you find existing cases in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question

A : In the My Cases Summary card available in the home page

B : In the cases settings view

C : In the product page

D : In the case worklist by choosing the Case app from the menu

Answer: A,D

Question 3

Which actions are prerequisites to utilize registered products? Note: There are 2 correct answers to this question.

A : Activate the service in the business role

B : Create customer records

C : Create numeric ranges for customers

D : Create an installed base

Answer: A,D

Question 4

To which objects can you assign employees in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

A : Accounts

B : Response templates

C : Service levels

D : Registered products

Answer: A,D

Question 5

You cannot access cases in SAP Service Cloud Version 2. What could be the reason?

A : Access to the Case app is NOT enabled for the business user.

B : Access rights are directly assigned to the business user.

C : The employee is not assigned to the correct business role.

D :

Answer: A,C

Page: 1 / 16

Total 80 Questions | Updated On: Jun 04, 2025

Add To Cart