Free SAP C_C4H56_2411 Exam Questions

Become SAP Certified with updated C_C4H56_2411 exam questions and correct answers

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Total 80 Questions | Updated On: Jun 24, 2025

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Question 1

You want to assign a value to a specific field based on another field value calculation. Which of the following can you create to enable the field calculation?

A : A page layout

B : A determination

C : A workflow

D : An autoflow

Answer: B

Question 2

You cannot access cases in SAP Service Cloud Version 2. What could be the reason?

A : Access to the Case app is NOT enabled for the business user.

B : Access rights are directly assigned to the business user.

C : The employee is not assigned to the correct business role.

D :

Answer: A,C

Question 3

To which objects can you assign employees in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

A : Accounts

B : Response templates

C : Service levels

D : Registered products

Answer: A,D

Question 4

Which of the following parameters can be maintained by the administrator when configuring a new e-mail channel? Note: There are 3 correct answers to this question.

A : Channel type

B : Mashup service

C : Channel e-mail ID

D : Case type

E : Default account

Answer: A,C,E

Question 5

Which action should an administrator take to get a system bug fixed within SAP Service Cloud Version 2?

A : Implement the provided hotfix number

B : Create an incident

C : Send an e-mail to SAP Cloud Support

D : Report an issue via case

Answer: B

Page: 1 / 16

Total 80 Questions | Updated On: Jun 24, 2025

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