Free Salesforce Slack-Admn-201 Exam Questions

Question 1

Lindy leads an internal communications team.Her team wants to use public channels to gain more transparency in their internal communication.Employees currently tend to default to private channels/direct messages out of habit. Lindy needs toshow employees the benefits of public channels.Which initiative should Lindy proceed with to drive behavioral change?

A : Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slacks search capabilities.

B : Work closely with the executive team, and have them mandate public channel usage.

C : Encourage executives to model this behavior and communicate in public channels themselves.

D : Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slacks search capabilities.

Answer: B

Question 2

Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP. When Large Corp removes users from their IdP, what will happen to their Slack accounts?

A : Their accounts will be deactivated, but they wont be signed out of their devices. A session reset is also required.

B : Their Slack accounts will be deleted permanently, and all messages and files will be deleted, as well, for compliance reasons.

C : Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted.

D : Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, their messages and files wont be deleted.

Answer: C

Question 3

You're a Slack admin for SealBox, a company specializing in waterproof laptop cases, In preparationfor a new product launch, SealBox partners with an advertising agenoy, Ad Heroes Inc, You create aSlack Connect channel and shareit with Ad Heroes' Slack workspace.The members of the Ad Heroes team are concerned about losing access to messages and files sharedin the channel once the project ends and the channel Is disconnected.What will happen once the channel is disconnected?(Select the best answer.)

A : All organizations will retain full access to the channel-s history and can continue to use its normal.

B : Ad Heroes will retain full control over the channel-s history and can continue to post messages and files in it as normal.

C : Ad Heroes will keep an archived version of the channel, but only files posted by Ad Heroes' workspace members will be visible in the channel.

D : The channel will be archived on Ad Heroes' workspace, but all messages and files shared by both organizations will remain accessible.

Answer: D

Question 4

You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility. In which situation would a private channel best suit the needs of the teams involved?

A : A team of human resources members and hiring team members need to have an ongoing discussion regarding an open role, including discussion of rote requirements, compensation, and candidate information.

B : A team within your organization has announced that theyre kicking off a new project and will need a channel to collaborate.

C : A cross functional team would like to explore new ideas for providing customer value on a new product line.

D : Your organization is globally distributed and would Iike to create a channel specific to events occurring at your organizations headquarters location.

Answer: A

Question 5

During a re-org within your organization, a decision is made to rename the Information Technology (IT) department to Business Technology (BT). As a result of this change, a large number of channels will need to update the prefix #it- to #bt-. The individual who created the #it-channels is no longer with the organization. What is the most efficient strategy to ensure the channel prefixes are updated?

A : Use your preference menu to create an automatic keyword notification for IT and BT.

B : Promote members leading the IT to BT department name change initiative to the Channel Manager role In the key channels.

C : Write a script using the channels API to rename all channels with "#it-to "#bt-" in bulk.

D : Join all public IT channels and request access to private chanpefs.in order to update the channel settings.

Answer: C