Free Salesforce Salesforce-Sales-Representative Exam Questions

Become Salesforce Certified with updated Salesforce-Sales-Representative exam questions and correct answers

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Total 128 Questions | Updated On: Aug 03, 2026

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Question 1

A sales representative conducts research with their customer and gains insights for developing a value proposition to solve their customer's challenges. How should the sales rep introduce their value proposition to their customer?

A : Collaborate internally to iterate on the value proposition for the customer.

B : Unveil the value proposition to the customer after it is finalized.

C : Make a draft of the value proposition and seek customer feedback.

Answer: C

Question 2

A sales representative has a list of prospects to cold call but is unsure whether the task is beneficial. After a discussion with their mentor, the sales rep has the information they need and is ready to get started. What is one benefit of cold calling?

A : Key decision makers usually respond more readily to phone calls.

B : Phone calls provide immediate feedback whether the lead is worth pursuing.

C : Phone calls are a quicker and more scalable method of contact.

Answer: B

Question 3

A sales representative compiled research about a prospect. The sales rep is now ready to set up an initial collaboration session with the prospect. Which session type should the sales rep hold with the prospect?

A : Negotiation

B : Renewal

C : Discovery

Answer: C

Question 4

A sales representative delivers a proposal and is checking in with the prospect on the perceived value and alignment. At which stage are they in the sales process?

A : Connect

B : Collaborate

C : Confirm

Answer: C

Question 5

What is the desired outcome of an upsell proposal?

A : To optimize existing product offerings

B : To decrease customer churn rate

C : To maintain current agreement during a renewal

Answer: A

Page: 1 / 26

Total 128 Questions | Updated On: Aug 03, 2026

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