Free Salesforce Salesforce-Sales-Representative Exam Questions

Become Salesforce Certified with updated Salesforce-Sales-Representative exam questions and correct answers

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Total 128 Questions | Updated On: Mar 12, 2026

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Question 1

A sales representative is having a difficult conversation with a customer who is delaying making a decision to move forward without providing much detail. What should the sales rep do to uncover why the customer is delaying the decision?

A : Highlight the benefits of the product to the customer.

B : Ask pointed questions to identify customer interests.

C : Discuss the customer-s concerns with their internal team.

Answer: B

Question 2

A forecast is based on the rollup of a set of opportunities. What are three dimensions in a forecast rollup?

A : Contacts, product family, and revenue

B : Time, categories, and territories

C : Quotes, contacts, and territories

Answer: B

Question 3

Leadership at Universal Containers is pressuring sales representatives to maintain a healthy pipeline, Which best practice can the sales reps use to satisfy management?

A : Rely on marketing to identify and qualify inbound deals.

B : Keep dead deals open and move the next touchpoint dates forward.

C : Routinely scrub pipeline records and consistently disposition deals.

Answer: C

Question 4

How should a sales representative reinforce elements of the value proposition for the customer?

A : Share case studies and customer testimonials.

B : Provide sales collateral and benefits.

C : Address potential pitfalls of the solution.

Answer: A

Question 5

A prospect visited a company's website and completed a form expressing interest in a product. What should a sales rep focus on when qualifying the prospect?

A : Customer needs

B : Product features

C : Marketing goals

Answer: A

Page: 1 / 26

Total 128 Questions | Updated On: Mar 12, 2026

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