Free Salesforce Salesforce-Certified-Administrator Exam Questions

Become Salesforce Certified with updated Salesforce-Certified-Administrator exam questions and correct answers

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Total 822 Questions | Updated On: Nov 25, 2025

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Question 1

Which of the following is the appropriate definition of Permission Sets?

A : Defines if a field is accessible to users within a Profile.

B : Makes automatic exceptions to your organization-wide sharing settings for defined sets of users.

C : Defines how users access objects and data, and what they can do within the application.

D : A collection of settings and permissions that give users access to various tools and functions.

Answer: D

Question 2

In a support organization, you want to automatically update the case status to “Escalated” when the case has not been resolved within the specified time frame.

Which automation tool should be used to achieve this?

A : Workflow Rules

B : Process Builder

C : Assignment Rules

D : Escalation Rules

Answer: A

Question 3

The administrator at Cloud Kicks has created an approval process for time off requests.

Which two automated actions are available to be added as part of the approval process?

Choose 2 answers

A : Field Update

B : Chatter Post

C : Auto launched Flow

D : Email Alert

Answer: A,D

Question 4

The VP of Marketing has purchased a list of 49,000 Leads that need to be imported into Salesforce. Which Data Import tool is best suited for importing these records?

A : Workbench

B : None of the Above

C : Data Loader

D : Data Import Wizard

Answer: D

Question 5

Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.

What should the administrator use to achieve this?

A : Assignment Rules

B : Case Rules

C : Workflow Rules

D : Escalation Rules

Answer: A

Page: 1 / 165

Total 822 Questions | Updated On: Nov 25, 2025

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