Free Salesforce Salesforce-Certified-Administrator Exam Questions

Become Salesforce Certified with updated Salesforce-Certified-Administrator exam questions and correct answers

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Total 150 Questions | Updated On: Jun 15, 2026

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Question 1

Given a scenario, what is the capability of campaign management tools?

A : Help with lead tracking and scoring

B : Help with managing campaigns

C : Help with forecasting sales

D : Help with managing opportunities

Answer: B

Question 2

There are multiple system administrators at Cloud Kicks that make configuration changes. Which tool gives the system administrators the ability to track these changes?

A : Health Check

B : Setup Audit Trail

C : History Tracking

D : Feed Tracking

Answer: B

Question 3

A Platform Administrator is building an agent to help an ecommerce support team. The agent needs to call an action, named updateShippingAddress, that modifies a customer's shipping address in the system. Which set of Action Instructions should the administrator use for the updateShippingAddress action, according to best practices?

A : "Use this to update shipping information. It's used for any changes to a customer's address in the system."

B : "This action updates the customer's shipping address. It is to be used when a user wants to change their address. Only use this when a customer does not have an active order in the system."

C : "This action allows for the changing of a shipping address, and the goal is to make sure the address is current and accurate."

D : "Updates the shipping address for a customer order. The goal of the action is to modify the address on a customer's record. The agent should only use this action when the user explicitly requests to change their address."

Answer: D

Question 4

Northern Trail Outfitters has two different sales processes: one for business opportunities with

four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts

and picklist value options.

What should an administrator configure to meet these requirements?

A : Validation rules that ensure that users are entering accurate sales stage information.

B : Different page layouts that control the picklist values for the opportunity types.

C : Public groups to limit record types and sales processes for opportunities.

D : Separate record types and Sales processes for the different types of opportunities.

Answer: D

Question 5

What is the purpose of the Lightning App Builder?

A : To create custom Salesforce applications

B : To manage profiles and permission sets

C : To customize the user interface of Lightning pages

D : To configure the global actions in Salesforce

Answer: C

Page: 1 / 30

Total 150 Questions | Updated On: Jun 15, 2026

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