Free Salesforce Salesforce-Certified-Administrator Exam Questions

Question 1

A Platform Administrator assigned a custom profile based on the Minimum Access named Salesforce profile to a group of new users and assigned them several existing permission sets. However, when the users log in, they do not see the Lightning interface. Which action should the administrator take to give the users access to the Lightning interface?

A : Enable the Enhanced Interface for User Access Policies.

B : Add Lightning component to a layout.

C : Create a page in Lightning App Builder with the org as default.

D : Assign a permission to enable Lightning Experience User.

Answer: D

Question 2

Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity? Which tool should a Platform Administrator use to meet this requirement?

A : Workflow Rules

B : Path Key Fields

C : Opportunity Processes

D : Dynamic Forms

Answer: B

Question 3

Ursa Major Solar (UMS) wants a place within Salesforce to discuss sensitive records. UMS would like to be able to add new members but does not want non-members to be able to see any information about the forum. What should a Platform Administrator configure to achieve this?

A : Chatter Unlisted Group

B : Chatter Private Group

C : Chatter Public Group

D : Private Chatter Channel

Answer: A

Question 4

Ursa Major Solar (UMS) wants a place within Salesforce to discuss sensitive records. UMS would like to be able to add new members but does not want non-members to be able to see any information about the forum. What should a Platform Administrator configure to achieve this?

A : Chatter Unlisted Group

B : Chatter Private Group

C : Chatter Public Group

D : Private Chatter Channel

Answer: A

Question 5

Cloud Kicks want to have consistency when communication with customers on cases. The

company has requested messages to be sent in an email channel with categories to help search for the

proper message.

which Solution Should be administrator suggest to meet this requirement?

A : Prebuilt Quick Texts

B : Prebuilt Email Templates.

C : Prebuilt Flow Templates.

D : Prebuilt Auto-Responses.

Answer: B