Free Salesforce Salesforce-Associate Exam Questions

Become Salesforce Certified with updated Salesforce-Associate exam questions and correct answers

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Total 520 Questions | Updated On: Jan 28, 2026

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Question 1

A support agent needs to find and access a particular Case that was created two days ago.

What is the best way for the agent to locate and access the necessary information in Salesforce Lightning Experience?

A : Go to the Cases tab and browse through the list of Cases

B : Use the Recent Items section on the Home page

C : Use the Global Search to search for the Case-s number or a unique keyword

Answer: C

Question 2

An employee at Get Consulting recently changed their name and received a new username. Where should these changes be updated?

A : Contact Record page

B : User Record page from Setup

C : User profile page

Answer: B

Question 3

Which sharing type shares a single, common infrastructure and code base?

A : Metadata

B : Multitenant

C : Trust

Answer: B

Question 4

A Salesforce professional wants to stay informed about upcoming Salesforce events, webinars, and conferences, as well as connect with other Salesforce users and experts in their area.

Which resource would be the most suitable for these requirements?

A : Salesforce Help & Training

B : Trailhead

C : Salesforce Community Groups

Answer: C

Question 5

A customer support team wants to create a report that shows the total number of Cases by status for each support agent.