Free Salesforce Sales-Con-201 Exam Questions

Become Salesforce Certified with updated Sales-Con-201 exam questions and correct answers

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Total 332 Questions | Updated On: Mar 12, 2026

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Question 1

Cloud Kicks has purchased a list of prospects and wants sales reps to contact and measure the return on investment (ROI) of the purchased list. Which solution should the consultant recommend?

A : Import the list as new Leads and update the Lead Source to “Purchased Lead”.

B : Import the prospects as Contacts and assign them to Accounts.

C : Import the list as new Leads and map the Campaign during import.

Answer: C

Question 2

Universal Containers (UC) has established Sales Ops teams. As part of the sales process, Tasks are used to track all customer interactions. UC wants any available Sales Ops team member to handle these Tasks as soon as possible.Which Salesforce functionality should the consultant recommend to meet the requirement?

A : Create Opportunity Teams to manage Tasks.

B : Leave the Task-s Assigned To held bank

C : Use workflows to create a Task for each team member.

D : Assign Tasks to a queue to share work efficiently.

Answer: D

Question 3

During end-to-end testing, users report that a key business process is missing a step. What should a consultant do first to resolve the issue?

A : Work with key stakeholders to determine if a change to the requirements is necessary to go-live.

B : Revise the test scripts and ask users to repeat the testing.

C : Change the solution to meet the needs of the users and update the training materials.

Answer: A

Question 4

Universal Containers (UC) hired a consulting company to implement Sales Cloud. This will be the third CRMapplication UC has used in the past 5 years. Employees have failed to adopt the previous two applications. Which step should be part of UC's plan to help drive adoption of Sales Cloud?

A : Identify change management champions.

B : Implement User Acceptance Testing (UAT).

C : Revoke user access to legacy systems.

Answer: A

Question 5

Cloud Kicks has recently set up Sales Cloud and wants to measure the health of an account by comparing the amount of emails that are exchanged in a month. What should the consultant recommend?

A : Salesforce Inbox

B : Activity Report

C : Einstein Activity Capture

Answer: C

Page: 1 / 67

Total 332 Questions | Updated On: Mar 12, 2026

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