Free Salesforce Sales-Cloud-Consultant Exam Questions

Question 1

The sales team at Cloud kicks Cloud has roughly 100 members. The sales director has requested that newly created reports be shared with the sales team.

How should the consultant efficiently share these reports?

A : eate a report folder, add members in a specific profile, and share the Report folder.

B : eate a report folder, add members in a specific Role, and share the Report folder.

C : eate a report folder, add members to a Private Group, and share the Report folder.

D : eate a report folder, add members in a specific Queue, and share the Report folder.

Answer: B

Question 2

The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after thelead was created. Sales reps want a simple way to contact these leads. Which action should the consultant take to meet the requirements?

A : Create a Lead list view filtered for "Lead created date not equal to TODAY” and "Status equals new".

B : Create a Lead escalation rule with criteria “Lead created date not equal to TODAY" and "Status not equal to new”.

C : Create a dynamic report with a filter where “Lead created date is equal to TODAY" and “Status equals new",

Answer: A

Question 3

Users at Cloud Kicks (CK) say the global search is returning too many results when searching for contacts. CK's admin confirmed that users have the correct permissions and record access to the contacts they want to see.

What should a consultant recommend to yield better search results?

A : Use quotation marks operator around contact's first and last name.

B : Add company name next to contacts full name in the search window.

C : Add LIKE keyword next to contact's full name in the search window.

D : Use parentheses operator to limit search to the Contacts object.

Answer: A

Question 4

A sales rep at Cloud Kicks must have access to all child accounts of the accounts they own. The organizationwide default setting for Account is Private. What happens if a sales rep has access to a parent account?

A : Access to child account records is granted via the Account Hierarchy.

B : Access to child account records needs to be shared manually,

C : Access to child account records is controlled by default Account Teams.

Answer: B

Question 5

A sales rep at Cloud Kicks must have access to all child accounts of the accounts they own. The organizationwide default setting for Account is Private. What happens if a sales rep has access to a parent account?

A : Access to child account records is granted via the Account Hierarchy.

B : Access to child account records needs to be shared manually,

C : Access to child account records is controlled by default Account Teams.

Answer: B