Free Salesforce Sales-101 Exam Questions

A sales representative has a low conversion rate during theproposal phase of the pipeline. They notice there are a few sentences about the prospect objectives, two pages on the specifications and deliverables, and then a small portion on the investment. Which adjustment will help the sales rep win more work by being more customer-centric?

A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges. What are three elicitation techniques the sales rep should use?

A sales representative closed a deal with a customer 6 months ago. The customer is now experiencing issues with the solution and the sales rep is trying to assess the customer's realized value. What should the sales rep do?

A sales representative is struggling with forecast accuracy due toa lack of insight into the potential success ofvarious opportunities.Which technique will help improve the sales rep's forecasting accuracy?

What should the sales rep focus on to create and maintain a trusted connection that supports the customer's strategic priorities and requirements?