Free SHRM SHRM-SCP Exam Questions

Question 1

What is a good end result that should be worked toward while forming a new team or partnership?

A : The storming phase of team building can be omitted, and they can go straight to norming.

B : ust should lead to synergy, which is when team goals outweigh individual goals.

C : am members feel accountable not just to the leader but to other team members.

D : am goals are kept fluid so the leader can reshape them on the fly.

Answer: C

Question 2

A global organization headquartered in the U.S., known for its fair and equitable culture, has grown organically over time, and the configuration of the South American business has been established country by country. Each country has been viewed as a discrete business entity. A strategic decision has been made to grow the South American business through acquisition, with a goal of increasing the size of the organizational footprint across the region.

To prepare for the acquisition, the organization reviews all the country-specific HR policies, practices, and programs. In the course of the review, HR identifies a significant disparity in the compensation structure for the CEO of the Brazilian business, who is the only female. The portfolio and bottom-line business responsibilities are similar country to country. The education and background of the five CEOs from the region are also very similar. There have been compensation adjustments along the way in acknowledgment of the growth of the business and to align with the markets in Brazil as well as in recognition of the female CEO's performance. However, looking across the South American countries involved, HR clearly sees a disparity. Right now this CEO is part of the team looking at possible organizations to acquire and has high visibility across the region.

HR recognizes that Brazil is one of the global economic focus areas and that this CEO is perceived by the global heads of the business as not only key to the acquisition strategy but to the ongoing success of the entire business.

How should HR implement the organizational changes needed and reduce resistance from South American business heads?

A : Ask the CEO to make a video announcing the mandatory new approach with required cooperation from business heads.

B : a collaborative approach supported with encouragement, communication, and training applied consistently in the region.

C : plement the changes; then follow up with the business heads to ensure strategic focus and compliance with new processes.

D : ing a consultative approach, support and influence the business heads to implement the needed organizational changes.

Answer: B

Question 3

A new construction company is growing rapidly and hires its first HR director. To date, the construction company's hiring managers have been basing salary offers on candidates' salary demands. Therefore, the company does not have a salary structure in place, and large pay disparities are emerging among employees in the same positions. The new HR director is concerned about the inconsistencies in compensation and worries that the company's current pay practices may be discriminatory. Additionally, the HR director fears the situation will eventually result in both negative relations among current employees as well as future recruiting challenges.

What is the best approach for the HR director to take to communicate concerns about the salary structure to senior leadership?

A : aft a report that provides detailed evidence supporting the implementation of a salary structure.

B : liver a presentation outlining potential steps to address the issues and ask for leadership's input.

C : et first with one member of the leadership team to get buy-in on ideas before meeting with the entire team.

D : nd an e-mail to leadership explaining the potential for legal concerns with the current practices.

Answer: B

Question 4

Which HR strategy should have the greatest impact on promoting a culture that embraces corporate social responsibility (CSR) and corporate philanthropy?

A : Incorporate CSR concepts into learning and development programs.

B : Use CSR initiatives to recruit, develop, engage, and retain employees.

C : Build a strong partnership with corporate CSR leaders to make HR's efforts more visible.

D : Conduct a survey on employee views of CSR and specifically target corporate philanthropy.

Answer: B

Question 5

Which form of codetermination gives the greatest amount of power to employees dissatisfied with the lack of influence on managerial decisions?

A : al system

B : ployer association

C : ployee resource group

D : xed system

Answer: A