Free SHRM SHRM-CP Exam Questions

Become SHRM Certified with updated SHRM-CP exam questions and correct answers

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Total 485 Questions | Updated On: Jun 05, 2025

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Question 1

How should HR use the information contained in other organizations' annual corporate social responsibility (CSR) and sustainability reports when first devising their organization's sustainability strategy?

A : in competitive tactical advantage.

B : rrow CSR tactics and practices that have succeeded for other organizations.

C : Ensure that the approach being devised doesn't too closely resemble those of key competitors.

D : Adapt general principles and guidelines to the organization's strategic focus.

Answer: D

Question 2

A manager overhears two team members accusing each other of being rude and endangering getting the necessary work done on time. Rather than step into the middle of this, the manager asks each person separately about the status of the activity. What method of conflict resolution is the manager using?

A : Collaborate

B : commodate

C : Compromise

D : oid

Answer: D

Question 3

What is the ultimate function of executive management?

A : implement strategy through planning and directing initiatives at all levels in each function

B : serve as the primary interface with the organization's stakeholders, from investors and regulators to customers and communities

C : be responsible for all core business functions and their effect on the organization's performance

D : To lead the organization through a shared vision and the values they model in all interactions

Answer: C

Question 4

An organization has moved to larger facilities and doubled its workforce. However, it still experiences problems with back orders, which results in customer dissatisfaction. What phase of the organization/product life cycle is the organization probably in?

A : troduction

B : cline

C : owth

D : Maturity

Answer: C

Question 5

An HR business partner (BP) knows that HR is struggling to improve its relationship with the operations function. The BP receives an e-mail from an operations supervisor who refuses to implement a disciplinary action that the BP has recommended. What should the BP do?

A : plement the corrective action on her own authority

B : et with the supervisor and explain the rationale for taking disciplinary action

C : t the supervisor take the lead on this in the interest of improving the relationship

D : to the head of HR and escalate the issue to the senior management team

Answer: B

Page: 1 / 97

Total 485 Questions | Updated On: Jun 05, 2025

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