Free SHRM SHRM-CP Exam Questions

Which is the purpose of a works council?

During an accident investigation, an HR manager determines that the injured employee could not read the safety data sheet (SDS). The manager reviews the company's training database and discovers that 10% to 15% of the current employees possess poor reading comprehension and cannot read the lockout/tagout (LOTO) procedures for machinery or the SDS for hazardous chemicals. Upon further investigation, the HR manager learns that these employees ask coworkers for assistance with LOTO and MSDS. Fortunately the company has not had a major catastrophic injury or death related to these areas, although a review of historic data on employee injury rates indicates a high percentage of minor injuries involving chemical burns and skin abrasions. These injuries have resulted in a higher-than-average experience modification rate that has adversely impacted the company's workers' compensation insurance premiums. The HR manager decides to develop a reading literacy program to provide coaching and tutoring to raise the reading and comprehension levels for all employees, soliciting a local educational institution to develop these reading courses.

What additional benefits could the company gain from successful implementation of the reading program?

An HR director has been assigned to develop a program to support the opening of new retail stores. Which step in the ADDIE process identifies the behavioral results of the program?

Which is a reason why an organization might be pushed into global expansion?