Free SDI SD0-401 Exam Questions

Become SDI Certified with updated SD0-401 exam questions and correct answers

Page:    1 / 24      
Total 120 Questions | Updated On: Oct 28, 2025
Add To Cart
Question 1

How can being empathetic to the customer benefit the Service Desk?


Answer: B
Question 2

Your help desk/Service Desk wishes to become a model for best practice, what is one of the main sources of excellent information and advice to help achieve this?


Answer: C
Question 3

What is a best practice when helping a customer whose native language is different to yours?


Answer: D
Question 4

What is the best description of your role in supporting customers?


Answer: B
Question 5

Which action is most likely to give the customer a positive impression of the Service Desk?


Answer: B
Page:    1 / 24      
Total 120 Questions | Updated On: Oct 28, 2025
Add To Cart

© Copyrights DumpsCertify 2025. All Rights Reserved

We use cookies to ensure your best experience. So we hope you are happy to receive all cookies on the DumpsCertify.