Free Salesforce Plat-Con-201 Exam Questions

When a call center agent interacts with a customer, the agent must have all of the customer's relatedinformation available for a quick response. The business requires the agent to have access to:• A view with information about a customer account• A list of contacts and cases associated with the account• All information should be on one screenWhat OmnlStudio tool should be used to meet this requirement?

A company wants to create a new customer buying journey for their website. The buying journey shouldinclude the following functionality:• Allow the user to enter contact and address information• Require the user to enter age, gender, and optionally income bracket• Compute a discount percentage per product based on the customer data provided• Save the list of suggested products including discountsWhich three OmniStudio tools should the consultant use to design a solution that meets these requirements7Choose 3 answers 

A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal. What is the most efficient solution that the consultant can propose to meet this new requirement?

Which statement accurately describes how upgrades are handled for the Standard OmniStudioruntime environment? 

What is the purpose of the "OmniStudio User" permission set license (PSL)?