Free Salesforce Plat-Con-201 Exam Questions

A business Implements FlexCards in their customer 360° view. The business wants to add a new action to onthe FlexCards that redirects users to an external web page.Which type of action should the consultant recommend to meet this new requirement?

A business wants to create a reusable OmniScript to capture customer payment information during the orderprocess. The business decides that the first step of the payment process should include:• Payment type (credit card or bank account)• Payment amountWhich two elements should the consultant recommend for this step of the process?Choose 2 answers

A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:• Account information including account name, phone, and website• Active opportunities related to the account• Active contracts related to the account• The ability to view and renew contractsAn Integration Procedure will be used to retrieve Account, Opportunity, and Contract data. How should the consultant design the FlexCards to meet these requirements?

A consultant is working with a client who wants to display specific account information on a Flexcard. The client wants to include account status, priority level, creation date, and company logo. They also want to include actions such as closing a case, opening a new case, or creating a task. What is the best approach for the consultant to meet the client's requirements?

Which OmniScript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?