Free Salesforce Plat-Admn-301 Exam Questions

Question 1

Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be working with sales one day and service the next. CK is implementing new Lightning record pages for each department so that they view records In a way that makes sense for each department. How should the administrator ensure this Is configured correctly?

A : Configure one app per department and activate record pages for each app.

B : Create permission sets for each department and assign them to the backup team users.

C : Adjust the profile of the backup users each day to align with the proper access they require.

D : Allow the backup team users to update their own profile with Delegated Administration.

Answer: A

Question 2

The administrator at Cloud Kicks has been requested to provide access to the Leads object to a contractor. The contractor currently has a profile that has access to a project management app within Salesforce. The contractor should only have View access to all of the Lead records. What should the administrator handle this request?

A : Assign a permission set that has View All on Leads.

B : Add an app with the Leads tab to the user's profile.

C : Assign the contractor a public group with Lead access.

D : Create a profile with Read Only for all Leads.

Answer: A

Question 3

AW Computing continues to grow and has concerns about the volume of sensitive data being stored in its org. The administrator suggests utilizing Salesforce Shield. What should the team consider before Implementing Salesforce Shield?

A : Encrypted f elcz art j-ab e to be referenced in flows.

B : Einstein Lead Scoring is available on encrypted fields.

C : Paused flows can cause data to be saved in an unencrypted state.

D : Shield Platform Encryption can be used with custom metadata types.

Answer: C

Question 4

AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted. How should an administrator ensure cases are properly prioritized?

A : Auto-Response Rules

B : Escalation Rules

C : Assignment Rules

D : Workflow Rules

Answer: C

Question 5

AW Computing continues to grow and has concerns about the volume of sensitive data being stored in its org. The administrator suggests utilizing Salesforce Shield. What should the team consider before Implementing Salesforce Shield?

A : Encrypted f elcz art j-ab e to be referenced in flows.

B : Einstein Lead Scoring is available on encrypted fields.

C : Paused flows can cause data to be saved in an unencrypted state.

D : Shield Platform Encryption can be used with custom metadata types.

Answer: C