Free Salesforce Plat-Admn-201 Exam Questions

The Operations Director has requested that each time a new Opportunity is won, a custom Survey object record is created and related to the Account that the Opportunity belongs to. Which Workflow Automation tool can accomplish this in Salesforce?

A new VP has joined the organization and requested access to all records owned by the sales reps that report to him/her.Which of the following actions should the Salesforce Admin take to meet this requirement using the hierarchy feature in the sharing model?

A Platform Administrator at Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases. How should the administrator distribute the screen flow?

When Agentforce performs its grounding check, it examines source information, the topic instructions, and scope. Which additional information does the agent look for during its grounding check?39 

A company’s IT department wants to ensure that all users in the organization have access to a custom object, but only a specific group of users should be able to edit the records.What is the appropriate security control to apply in this scenario?