Free Salesforce Plat-Admn-201 Exam Questions

In a support organization, you want to automatically update the case status to “Escalated” when the case has not been resolved within the specified time frame.Which automation tool should be used to achieve this?

Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.Which field type should an administrator use to capture coordinates?

You want to create a dashboard to monitor your team’s sales performance.Which dashboard component(s) can you use to display the data in a meaningful way?

Your company needs to track the progress of deals through various stages in the sales pipeline. You want to create a custom business process that will show the progress of a deal and alert users when a deal is at risk of stalling.What is the correct order of steps to accomplish this?

Sarah, a Salesforce Administrator, receives a request from a Sales Manager to restrict access to specific records in the “Opportunities” object, but still allow the Sales Manager and his team to see all other opportunities.What is the appropriate security control to apply in this scenario?