Free Salesforce Plat-Admn-201 Exam Questions

The VP of Sales informs you that a Sales Executive who owns many account records has just left the company. The ownership of these accounts needs to be changed to the VP of Sales, immediately. What Data Management tool is best for quickly making these ownership changes?

When creating a dashboard, what option allows you to specify which user’s data to display in the dashboard components?

In a support organization, a case should be escalated to the next level if it has been open for more than 24 hours without any action.Which automation tool should be used to achieve this?

The business development team at Cloud Kicks thinks the account creation process has too manyfields to fill out and the page feels cluttered. They have requested the administrator to simplify theprocess.Which automation tool should an administrator use?

Which feature can be used to ensure that cases are assigned to the correct agent based on their skills and workload?