Free Pegasystems PEGACPBA24V1 Exam Questions

Become Pegasystems Certified with updated PEGACPBA24V1 exam questions and correct answers

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Total 145 Questions | Updated On: Apr 02, 2026

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Question 1

A help desk ticket case type is defined as follows:

A : When Verify solution step starts

B : When the Process ticket step starts

C : When the Process ticket step completes

D : When the Triage stage completes

Answer: B

Question 2

Which one of the following options includes the three pillars of a Pega Platform™ application?

A : Microjourney, Stages and Steps, Data and Interfaces

B : Journeys, Personas and Channels, Data and Interfaces

C : Cases, Channels, and Data Integrations

D : Microjourneys®, Personas and Channels, Data and Interfaces

Answer: D

Question 3

A customer applies for a credit card. In order for the credit card to be approved, the credit card consultant must receive the results of a credit check. How do you configure the case types to reflect their relationship?

A : Make both loan request and credit check top cases

B : Make credit a child case of credit card request

C : Make credit card request a child case of credit check

D : Make credit check a spin-off case of credit card request

Answer: B

Question 4

Javi is a Pega Business Architect working on a project redesigning a fraud resolution process. Stakeholders want the Manager to manually distribute tasks to CSRs, but Javi and IT know task routing can be automated using Pega’s Workflow Automation. What skill must Javi use to get the Business team to incorporate IT’s proposed solution?

A : Change management

B : Communication and facilitation

C : Process Design

D : Analytical

Answer: B

Question 5

Which two field types are specialized versions of the Query field type? (Choose Two)

A : Data reference

B : Embedded data

C : Picklist

D : Case reference

Answer: A,D

Page: 1 / 29

Total 145 Questions | Updated On: Apr 02, 2026

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