Free WGU Organizational-Behaviors-and-Leadership Exam Questions

What is a characteristic of cross-functional teams? Select one.

Employees A and B work together on the same project team. When the team faces a complex and difficultproblem, the team leader usually asks Employee A to generate alternative solutions for the team to consider. Experience has shown that Employee A actively searches for additional information and is more likely to take initiative and to feel that the team can effectively influence the outcomes of its actions. Employee B tends to do well on jobs that are well structured and routine and tends to feel that the outcomes of the team's actions are determined by luck or chance. Which statement is correct? Select one.

An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings. Which kind of reward is this? Choose 1 answer

To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk. Which type of conflict resolution technique does this represent? Choose 1 answer

A company is changing their work organization from employees working individually to the use of teams. Which reward system could be used to foster long-term team effectiveness? Choose 1 answer