Free WGU Organizational-Behaviors-and-Leadership Exam Questions

To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk. Which type of conflict resolution technique does this represent? Choose 1 answer

An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings. Which kind of reward is this? Choose 1 answer

An employee is motivated by prosperity, economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee’s motives is an instrumental value?

What is a characteristic of cross-functional teams? Select one.

A company is changing their work organization from employees working individually to the use of teams. What will likely help the company develop team effectiveness? Select one.