Free Salesforce OmniStudio-Consultant Exam Questions

Become Salesforce Certified with updated OmniStudio-Consultant exam questions and correct answers

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Total 144 Questions | Updated On: Jan 28, 2026

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Question 1

A company is designing a new console for contact center agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows: * "Open" cases with case description, case open date, case type, assigned to and priority fields. Open cases should be highlighted with a red border. * "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border. * "Closed" cases with case description, resolution, case closed date fields with a link to duplicate cases. How should the consultant design the FlexCard solution to meet these requirements?

A : Using three FlexCards

B : Using a single FlexCard with three states

C : Using a single FlexCard with multiple card filters

D : Using a single FlexCard with three flyouts

Answer: B

Question 2

A company needs a guided process for their internal support department that will provide the following

functionality:

• Allow the user to enter their employee id

• Retrieve name, mobile phone, title, and email using the employee id

• Display the user's details on a page

• On another page, allow the user to enter case details, including subject, category, severity, and description

Which three elements should the consultant recommend to meet these requirements using an OmniScrip?

Choose 3 answers

A : Messaging

B : DataRaptor Post Action

C : Calculation Action

D : DataRaptor Extract Action

E : Steps

Answer: B,D,E

Question 3

Which OmniStudio tool can be used to invoke scheduled jobs?

A : Integration Procedure

B : DataRaptor Extract

C : DataRaptor Load

D : Calculation Procedure

Answer: A

Question 4

When a customer calls to add a new primary contact to their account, call center agents need to complete a I

contact form. The agent enters the new contact information using an OmniScript and then needs to generate

PDF with the contact information pre-filled that can be shared with the customer.

Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF'

A : OmniStudio Action

B : Integration Procedure

C : DataRaptor

D : Calculation Procedure

Answer: C

Question 5

How many levels deep can reusable OmniScripts be nested?

A : 2

B : 5

C : Unlimited

D : 1

Answer: D

Page: 1 / 29

Total 144 Questions | Updated On: Jan 28, 2026

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