Free Online Salesforce OmniStudio-Consultant Practice Test

Prepare Your Salesforce OmniStudio-Consultant Exam Questions with Free online OmniStudio-Consultant Practice Test. Get Brilliant Salesforce Certified OmniStudio Consultant (WI24) Exam Results with Valid OmniStudio Consultant Exam Dumps.

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Total 118 Questions | Updated On: May 16, 2024

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Question 1

A company has an OmniScript that allows agents to schedule service calls. The first step displays the account

name, primary contact name, and telephone number to the user for confirmation. On the second step, it

displays available appointment slots, which are retrieved from an external service in XML and then

transformed into JSON. The following actions are currently used in the OmniScript:

• DataRaptor Extract Action

• HTTP Action

• DataRaptor Transform Action

Following best practices, what can the consultant recommend to reduce processing time?

A : Combine these actions into an Integration Procedure

B : Change DataRaptors to extract single objects

C : Add conditional views to the OmniScript

D : Add reusable OmniScripts for each step

Answer: A

Question 2

A company has account Information that they want to display to agents in a summarized view. For each

account they want to display icons that allow the user to launch guided processes for frequent tasks. The

processes a reused in other parts of the business.

Which three OmniStudio tools are needed to meet these requirements?

Choose 3answers

A : FlexCards

B : Flyouts

C : OmniStudio Actions

D : Navigate Actions

E : Omni Script

Answer: A,C,E

Question 3

When a customer wants to buy a new device, a discounted rate can be applied after considering the number

lines and internet coverage on their current plan.

Which OmniStudio tool could a consultant recommend to get the discounted rate?

A : DataRaptor Turbo

B : OmniStudio Action

C : Calculation Matrices

D : DataRaptor Transform

Answer: C

Question 4

A business is creating an agent console with FlexCards to provide a 360° view of their customers. The

business wants the following information displayed:

• Account information including account name, phone, and website

• Active opportunities related to the account

• Active contracts related to the account

• The ability to view and renew contracts

An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.

How should the consultant design the FlexCards to meet these requirements?

A : Parent FlexCard with multiple Child and Card Actions

B : Parent FlexCard with multiple Child and different Card States

C : Parent FlexCard with single Child and multiple Card States

D : Parent FlexCard with single Child and Card Actions

Answer: A

Question 5

A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular

list by case status, so that Escalated cases appear first, followed by Active and Closed cases.

Which FlexCard feature should the consultant recommend to meet this requirement?

A : flyout with child FlexCards with conditions to filter by case status

B : States with conditions to filter by case status

C : A Datatable element with the Group By property

D : Child FlexCards in a parent FlexCard with the Group By property

Answer: C

Page: 1 / 24

Total 118 Questions | Updated On: May 16, 2024

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