Free Salesforce OmniStudio-Consultant Exam Questions

A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains 5 child FlexCards inside the state of the parent FlexCard. How many different data sources can be configured using FlexCards in this scenario?

A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process ^ the following steps:

• Step 1: Enter account name to retrieve account information

• Step 2: Review and edit account information

• Step 3: Select products

• Step 4: Enter payment information

A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has

multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an accour

Each step uses DataRaptor Extract Actions to retrieve Salesforce data. However, the OmniScript is reaching

performance limitations, and the development team warns that they may begin hitting Governor limits.

Which two suggestions should the consultant propose to address this concern?

Choose 2 answers

A company needs a guided process for their internal support department that will provide the following

functionality:

• Allow the user to enter their employee id

• Retrieve name, mobile phone, title, and email using the employee id

• Display the user's details on a page

• On another page, allow the user to enter case details, including subject, category, severity, and description

Which three elements should the consultant recommend to meet these requirements using an OmniScrip?

Choose 3 answers

A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:

• Account information including account name, phone, and website

• Active opportunities related to the account

• Active contracts related to the account

• The ability to view and renew contracts

An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data. How should the consultant design the FlexCards to meet these requirements?