Free Salesforce MKT201 Exam Questions

Become Salesforce Certified with updated MKT201 exam questions and correct answers

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Total 327 Questions | Updated On: Sep 22, 2026

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Question 1

Northern Trail Outfitters (NTO) wants email subscribers to adopt their app. They are investigating using MobileConnect features since over 90% of their subscribers provide a Mobile Phone Number when registering.Which three considerations should be made before implementing MobileConnect?Choose 3 answers

A : Long and Short Codes are not available for all countries.

B : NTO would be charged by mobile operators directly for messages.

C : Inbound messaging only works with local Long or Short Codes.

D : Not all countries are supported by MobileConnect.

E : Opting in for messages can only be done via inbound message.

Answer: A,C,D

Question 2

An entertainment customer has added a new business unit for one of its record labels. It has also purchased a Sender Authentication Package (SAP) and owns the branded domain.What is necessary to complete SAP setup?

A : Route the domain through an IP address unique to the business unit.

B : Configure link wrapping to redirect to the business unit-s subdomain.

C : Configure custom Reply Mail Management for the business unit-s subdomain.

D : Delegate a specific subdomain to the Marketing Cloud name servers

Answer: C

Question 3

A subscriber asked to be removed from a customer's email list multiple times by replying directly to the customer's marketing message, but continues to receive emails.Which steps will solve how replies are managed by the application?Choose 3 answers

A : Confirm that Reply Mail Management (RMM) is configured for the customer-s account.

B : Confirm that the RMM setting 'Unsubscribe Manual Requests' is set to YES.

C : Confirm that the RMM setting 'Delete auto-replies and out-of-office replies' is set to NO.

D : Confirm that an email address was provided as the Routing Address for Remaining Replies.

E : Confirm that the subscriber-s request contained one of the standard terms that qualify for automatic unsubscribe.

Answer: A,B,D

Question 4

North Trail Outfitters (NTO) wants to automate the sending of shipping notices and a customer survey.*Shipping notices will be sent once a day.*The shipping file will be placed on the FTP sometime after 4:00 p.m.*The shipping data will be stored in the shipping Notice data extension.*A field in the data extension will contain the shipping data.*The survey needs to be sent at 9:00 a.m., exactly 10 days after the customers order ships.Which workflow would most effectively enable NTO to do this?

A :

Other-Image-9c0fb7cbb-873a-4d8e-bfa7-8e82647ec94e

B :

Other-Image-11c0fb7cbb-873a-4d8e-bfa7-8e82647ec94e

C :

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D :

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Answer: A

Question 5

Northern Trail Outfitters injects customers into journey B based upon email engagement in journey A.Which method would facilitate this solution?

A : In journey A, engagement split afteremail send. In Automation studio, query JourneyActivity data new for the Engagement split result Boolean field, Use result Data

B : In Automation Studio, query activity engagement on Journey System data view for email send to journey A; Use result data extension for journey B Subjects.

C : In Automation Studio, use verification activity to verify engagement on email in journey A' Query engagement data extension for journey B Subjects.

D : In journey A engagement split followed by Contact Activity to Boolean on an engagement data extension; Query engagement data extension injections.

Answer: D

Page: 1 / 66

Total 327 Questions | Updated On: Sep 22, 2026

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