Free Salesforce MCC-201 Exam Questions

Become Salesforce Certified with updated MCC-201 exam questions and correct answers

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Total 327 Questions | Updated On: Dec 16, 2025

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Question 1

Northern Trail Outfitters wants to include the body of marketing email replies captured by Reply Mail Management (RMM) within auto-forwarded messages to their Customer Success team.

How could they accomplish this?

A : Check the Include Replies as Attachments'' box in the RMM settings

B : Use RMM dynamic content blocks to render the email reply body.

C : Query the RMM data view for the reply body and reference it from a data extension.

D : Use RMM personalization strings to render the email reply body.

Answer: D

Question 2

Which two statements about a database of record are correct? Choose 2 answers

A : It is a centralized storage repository of data about objects or people.

B : It is any database containing subscriber data.

C : It is any data structure in which multiple opt-in statuses can be stored for a subscriber.

D : It is a system in which a subscriber-s status is maintained.

Answer: A,D

Question 3

A customer wants to limit the number of emails a subscriber receives to a maximum of one email every 14 days. After the 14-day period, the subscriber is eligible to receive the next message.

What should a consultant recommend to meet this criteria?

A : Import the identified subscribers into a list when creating the send.

B : Create an exclusion data extension populated with the identified subscribers.

C : Query contacts from the Einstein Engagement Frequency data extension when creating the send.

D : Create a suppression list populated with the identified subscribers.

Answer: C

Question 4

Northern Trail Outfitters wants to capture dietary preferences for Contacts who have registered for an upcoming launch event. They have created a data extension of Contacts who have registered for the event and will send them an SMS message from MobileConnect asking them to reply with their dietary preference. When Contact reply to SMS message, the response message will be inserted into a data extension using AMPscript.

Which two MobileConnect templates should be used to send the SMS message and capture the responses?

A : Text Response

B : Info Capture

C : Outbound

D : Data Capture

Answer: A,B

Question 5

Northern Trail Outfitters is interested in a solution to automate a process. They currently pull data into a spreadsheet to import into a data extension for sending. The data warehouse can be configured to place a dally on an SFTP.

Which three questions are relevant to determining a solution?

Choose 3 answers

A : Does the data extension have a data relationship?

B : Does someone need to be notified if an error happens on import?

C : Will the data file be placed on the SFTP at the same time daily?

D : Will the file have more than 5,000 rows?

E : Is the data file a delta or a historical file?

Answer: A,B,C

Page: 1 / 66

Total 327 Questions | Updated On: Dec 16, 2025

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