Microsoft MB-910 Exam Real Questions

Prepare and pass your Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) with free MB-910 exam questions.

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Total 193 Questions | Updated On: Oct 09, 2024
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Question 1

A company uses lead scoring models with Dynamics 365 Customer Insights - Journeys.

You need to identify actions that affect lead scores.

Which two actions should you identify? Each correct answer is a complete solution.

NOTE: Each correct selection is worth one point.


Answer: A,C
Question 2

A company uses Dynamics 365 Field Service.

A technician needs to create a checklist to determine the work that needs to be performed for a work order.

You need to create the checklist.

Which tool should you use?


Answer: D
Question 3

A company uses Dynamics 365 Marketing.
You must choose a real-time marketing customer journey type to start the journey.
Which two journey types you can use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Section: Describe Dynamics 365 Marketing


Answer: A,B
Question 4

A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.
The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales.
Users must be able to attach notes to the proposal.
You need to recommend an app for the company.
Which app should you recommend?

Section: Describe shared features


Answer: D
Question 5

A company uses Dynamics 365 Sales.
The company must use Export to Excel to edit multiple records. Microsoft Dataverse must update
automatically.
You need to select the option.

Section: Describe Dynamics 365 Sales 


Answer: A
Page:    1 / 39      
Total 193 Questions | Updated On: Oct 09, 2024
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