Free Microsoft MB-240 Exam Questions

Become Microsoft Certified with updated MB-240 exam questions and correct answers

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Total 252 Questions | Updated On: Sep 03, 2026

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Question 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 for Field Service system administrator.You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.Solution:

You implement the following configuration changes:

1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.

2) Assign an Hourly Markup percentage to each Resource Pay Type.

3) Assign Resource Pay Types to the applicable Pay Type.

4) Create Business Closures.

5) Create Bookable Resources with Hourly Rates and Work Hours.Does this meet the goal?

A : Yes

B : No

Answer: A

Question 2

You work for an equipment rental company which rents tower cranes to construction companies.

A tower crane consists of several components such as operator s cabin, trolley, et cetera, which requires regular maintenance and are very expensive.

You need to maintain the service history of all the sub components and track each equipment by client location.

What should you do?

A : nfigure the customer assets hierarchically, and maintain service history at the service account level.

B : nfigure the customer assets hierarchically, and maintain service history at the sub-component level

C : nfigure the customer inventory records in a hierarchy, and maintain service history at the sub-component level.

D : nfigure the customer inventory records individually, in order to maintain the service history at the parent component level.

Answer: A

Question 3

You are a Dynamics 365 for Field Service Administrator.

You have a requirement to make a custom attribute "Contract Status" required and to not allow invalid data to be entered in the attribute.

What are three ways that you can make an attribute required on a form within the Dynamics 365 for Field Service Mobile App and ensure invalid data cannot be entered? Each correct answer presents a complete solution.

A : eate an OnSave rule, and display a message to the user if the specific field does not meet the required conditions.

B : eate an OnChange rule, and set a simple validation for a field to check whether the field contains data.

C : eate an Option Set with all possible options for the attribute.

D : eate an OnChange rule to highlight a field when it does not contain correct field data.

E : eate an OnSave rule to check any field's data, but without highlighting the field when the condition is not met.

Answer: A,C

Question 4

You are the lead consultant on a Microsoft Dynamics 365 Field Service implementation.

Your customer is interested in seeing an example of how IoT works with Field Service.

Without an actual device, what is the best tool to use to provide the best experience for your customer?

A : mulator

B : gic Apps

C : T Hub

D : ream analytics

Answer: A

Question 5

Your company hires a consultant to help them determine the best way to efficiently dispatch the best technicians to customer sites.

The consultant suggests that for phase one, your company should use a proficiency model that includes four ratings:

• In Training, rating 1

• Familiar, rating 3

• Proficient, rating 5

• Expert, rating 7

You need to evaluate this proficient model.

Which three statements apply to this proficiency model? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A : is proficiency model would need to be created.

B : is proficiency model can be created even though the ratings numbers have gaps.

C : is proficiency model cannot be created because the ratings numbers have gaps.

D : is information above is all that is needed to create a proficiency model.

E : ere are multiple proficiency models available “out of the box” and you must choose one of them.

Answer: A,B,D

Page: 1 / 51

Total 252 Questions | Updated On: Sep 03, 2026

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