Free Microsoft MB-240 Exam Questions

Question 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A dispatcher asked you to customize Fulfillment Preferences in Dynamics 365 Field Service to influence how the schedule assistant displays results for single-day requirements.

You need to create a fulfillment preference.

Solution: Add intervals and time groups together always resets intervals when time groups overlap, ensuring a consistent booking sequence.

Does this meet the goal?

A : Yes

B : No

Answer: B

Question 2

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 for Field Service system administrator.You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.Solution:

You implement the following configuration changes:

1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.

2) Assign an Hourly Markup percentage to each Resource Pay Type.

3) Assign Resource Pay Types to the applicable Pay Type.

4) Create Business Closures.

5) Create Bookable Resources with Hourly Rates and Work Hours.Does this meet the goal?

A : Yes

B : No

Answer: A

Question 3

During User Acceptance Testing, mobile technicians receive the message "Contact your administrator for access to your organization's mobile apps." when logging into the Dynamics 365 Field Service mobile app.

You need to determine which areas to update within the mobile project, so that technicians can see the appropriate information.

What is a possible way to troubleshoot the issue?

A : Ensure you have the correct security role (Field Service - Offline Resource), and that the security role is assigned to the Dynamics 365 Field Service mobile app.

B : Update the mobile offline profile to include the users that require access.

C : Select the menu icon on the top left, and toggle Show non-production apps to Yes.

D : Update the mobile offline profile to include the correct Field Service security roles.

Answer: C

Question 4

You are managing your organization's assets.

You need to give your organization's technicians better visibility on their locations in order to reduce travel time and time spent searching for the asset when the technicians arrive on site.

How should you structure the system to manage this request?

A : ure each asset is properly geo-coded.

B : tach a functional location to each asset.

C : eate a detailed service account tree.

D : tach a detailed map of the asset’s location to the work order.

Answer: B

Question 5

You are implementing a Microsoft Dynamics 365 Field Service solution for a client. The client is overwhelmed with all the options available in the site map.

The client wants one group called “My Work” with work orders, schedule board, accounts, contacts, and assets included.

What should you do before saving and publishing the model-driven app?

A : 1. Navigate to the app designer.2. Select Use existing solution to create the app.3. Remove all groups and areas other than “My Work.”

B : 1. Navigate to the app designer.2. Select the site map designer.3. Remove all areas other than “My Work.”4. Add work orders, schedule board, accounts, contacts, and assets.

C : 1. Create a new model-driven app.2. Select Use existing solution to create the app.3. Select the Field Service site map.

D : 1. Create a new model-driven app.2. Select the site map designer.3. Add sub-area work orders, schedule board, accounts, contacts, and assets to “My Work.”4. Remove all other groups and areas

Answer: D