Free Microsoft MB-240 Exam Questions

Become Microsoft Certified with updated MB-240 exam questions and correct answers

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Total 252 Questions | Updated On: Jun 17, 2026

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Question 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are working with your customer to define their schedule board.

Your customer needs you to add or create additional views for their scheduling team.

Solution: Create a new view in the Resource Requirements Views. Edit the Scheduler Settings, and add the new view.

Does this meet the goal?

A :

B :

Answer: B

Question 2

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 for Field Service system administrator.

You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.

Solution: You implement the following configuration changes.

1) Create Agreement

2) Define Agreement Products

3) Set Booking Recurrence

4) Create Invoice Setup

5) Define Invoice Recurrence

Does this meet the goal?

A : Yes

B : No

Answer: B

Question 3

You are a field service technician. You need to supply a fan belt for a compressor at a customer site. When checking the stock in your van you realize your fan belt inventory is showing 0.

You need to initiate a transfer from the stock at the home office.

Which two fields must you use to complete the transfer of stock? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A : Location

B : tination Warehouse

C : urce Warehouse

D : om Location

Answer: B,C

Question 4

You are implementing a Microsoft Dynamics 365 Field Service solution for a client. The client is overwhelmed with all the options available in the site map.

The client wants one group called “My Work” with work orders, schedule board, accounts, contacts, and assets included.

What should you do before saving and publishing the model-driven app?

A : 1. Navigate to the app designer.2. Select Use existing solution to create the app.3. Remove all groups and areas other than “My Work.”

B : 1. Navigate to the app designer.2. Select the site map designer.3. Remove all areas other than “My Work.”4. Add work orders, schedule board, accounts, contacts, and assets.

C : 1. Create a new model-driven app.2. Select Use existing solution to create the app.3. Select the Field Service site map.

D : 1. Create a new model-driven app.2. Select the site map designer.3. Add sub-area work orders, schedule board, accounts, contacts, and assets to “My Work.”4. Remove all other groups and areas

Answer: D

Question 5

A customer wants to book a servicing appointment from the Field Service self-scheduling portal.

The customer needs to be able to schedule an appointment with an available technician with the right skillset for the job.

Which two options can be used? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A : rk Order type

B : mmunication Type

C : rvice Product

D : rvice Type

Answer: C,D

Page: 1 / 51

Total 252 Questions | Updated On: Jun 17, 2026

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