Free Microsoft MB-240 Exam Questions

Question 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are implementing Microsoft Dynamics 365 Field Service for a health care institution. Each day, the institution receives a large number of appointment requests for pediatricians.

You have the following requirements:

• create a daily schedule for pediatricians with a frequency of 30 minutes for each slot.

• provide a full-day schedule with start times and end times.

Solution: You create a fulfillment preference with time group details with a duration of 30 minutes for the whole day, associate it to a requirement, and then book the requirement with the schedule assistant.

Does this meet the goal?

A :

B :

Answer: A

Question 2

Your company is expanding nationally.

You need to configure tax codes for a new territory, so the company can start to operate in the new territory.

You realize that you can identify which field service record types the tax code will be applied to.

Which three Field Service record types are taxable within the new tax code? Each correct answer presents a complete solution.

A : reements

B : rvices

C : rchase Orders

D : oducts

E : rk Orders

Answer: A,B,D

Question 3

You are implementing a Microsoft Dynamics 365 Field Service solution for a client. The client is overwhelmed with all the options available in the site map.

The client wants one group called “My Work” with work orders, schedule board, accounts, contacts, and assets included.

What should you do before saving and publishing the model-driven app?

A : 1. Navigate to the app designer.2. Select Use existing solution to create the app.3. Remove all groups and areas other than “My Work.”

B : 1. Navigate to the app designer.2. Select the site map designer.3. Remove all areas other than “My Work.”4. Add work orders, schedule board, accounts, contacts, and assets.

C : 1. Create a new model-driven app.2. Select Use existing solution to create the app.3. Select the Field Service site map.

D : 1. Create a new model-driven app.2. Select the site map designer.3. Add sub-area work orders, schedule board, accounts, contacts, and assets to “My Work.”4. Remove all other groups and areas

Answer: D

Question 4

You are configuring settings related to booking status.

You have the following booking status:

1. Arrived On Site, associated with the Field Service status In Progress

2. Repair, associated with the Field Service status In Progress

3. Completed, associated with the Field Service status Completed

You need to anticipate what will happen when a technician updates their booking status on their Microsoft Dynamics 365 Field Service mobile app.

Which two scenarios will happen by default? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A : A timestamp is created for Arrived On Site.It is then overwritten by a new time stamp when the booking status is updated to Repair, as the associated status is still in progress.This is followed by a new timestamp when the booking status is updated to Completed.

B : By default, a timestamp is created only when a booking status change results in a Field Service status change.

C : A timestamp is created when the booking status is updated to Arrived On Site.No timestamp is created for Repair, as the associated status is still in progress. This is followed by a new timestamp when the booking status is updated to Completed.

D : By default, a timestamp is created with every booking status change.

Answer: B,C

Question 5

You are a Dynamics 365 for Field Service Administrator.

You need to add two compressor sub-components to one of the refrigerator customer assets, in the environment and set up the sub-components for the customer asset.

What must you do to properly set up the assets?

A : the compressor sub-components as sub-assets on the refrigerator customer asset record.

B : ick View Hierarchy on the refrigerator customer asset record.

C : t the Master Asset on the sub-components to the refrigerator Customer Asset record.

D : the compressor sub-components as customer asset records.

Answer: A