Free Online Microsoft MB-220 Practice Test

You recently implemented Microsoft Dynamics 365 Marketing. You need to enable a previously created marketing list to be available for the subscription center. What does the Marketing List Member type need to be in order to do this?

You create a customer survey. Contoso wants to make sure that the survey is accessible to their sales team.

You use the survey as part of a customer journey, where you have written conditional logic to create leads

based on the survey responses from each contact. These leads will be processed by Contoso’s Sales team.

The sales team wants to send out surveys whenever they qualify a Lead. Contoso does not want the sales

team to have access to the Dynamics 365 Customer Voice app.

What should you do to achieve this goal?

Your marketing department created a recurring outbound customer journey so the contacts are reprocessed at

regular intervals during the active period. The marketing manager indicates that the customer journey with a

future end date has been in a Stopped state.

The marketing manager wants to enable the contacts to continue being reprocessed in the journey.

What should you do?

You have a customer journey that sends an email, creates a phone call activity and sends a text message.

Which set of actions must you take to activate your customer journey?

You have been tasked with creating the structure necessary to include dynamic content in email messages.

Which three types of items can be placed in a message as dynamic values? (Choose three.) Each correct

answer presents a complete solution.

NOTE: Each correct selection is worth one point.