Free Online Microsoft MB-220 Practice Test

Prepare Your Microsoft MB-220 Exam Questions with Free online MB-220 Practice Test. Get Brilliant Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant Exam Results with Valid MB 220 Exam Dumps.

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Total 256 Questions | Updated On: Jul 15, 2024
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Question 1

You have been tasked with creating the structure necessary to include dynamic content in email messages.

Which three types of items can be placed in a message as dynamic values? (Choose three.) Each correct

answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Answer: C,D,E
Question 2

You create a customer survey. Contoso wants to make sure that the survey is accessible to their sales team.

You use the survey as part of a customer journey, where you have written conditional logic to create leads

based on the survey responses from each contact. These leads will be processed by Contoso’s Sales team.

The sales team wants to send out surveys whenever they qualify a Lead. Contoso does not want the sales

team to have access to the Dynamics 365 Customer Voice app.

What should you do to achieve this goal?

Answer: B
Question 3

You currently have a dynamic marketing segment for anyone living in Singapore that is not based on a


You need to update this segment to be anyone living in Singapore who has also opened an email this year.

What should be done to the marketing segment?

Answer: A
Question 4

You are a Dynamics 365 Marketing functional consultant.

You have created a Subscription Form that lives on a marketing page in a marketing website.

The form is active, and you need to see how many submissions have been received.

In which three places can you find information on form submissions? Each correct response presents a

complete solution

Answer: A,C,E
Question 5

Your marketing department needs to create a simple customer journey, to send marketing emails to female

wine enthusiasts, over 40 years old, who live in Europe.

You need to make sure that newly-added wine enthusiasts also receive this email.

How should you define who to include in this customer journey?

Answer: A
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Total 256 Questions | Updated On: Jul 15, 2024
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