Free CIPS L5M7 Exam Questions

Become CIPS Certified with updated L5M7 exam questions and correct answers

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Total 122 Questions | Updated On: Dec 05, 2025

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Question 1

Which of the following is an example of exceeding customers' expectations. Select TWO

A : providing the item desired in a different colour

B : customer ordering an item online and it is delivered the day it is expected

C : price is lower than the customer expected to pay

D : oviding a free gift when a purchase is made

Answer: C,D

Question 2

2021-12-07-20-47-31-e2d86f27b567b81e2029955b255da44e

Which of the following will you put into box 2?

A : rategic

B : ttleneck

C : Tactical

D : gh Risk

Answer: B

Question 3

Which of the following is an example of a closed-loop supply chain?

A : farm supplying milk to a diary manufacturer

B : The extraction of diamonds from a mine which are sold to a jewellery manufacturer

C : sale of second-hand cars at a retail outlet

D : retailer which accepts old phones to be given back to the manufacturer

Answer: D

Question 4

2021-12-20-15-55-10-0cb412434c866aeb99b2685dd16a87e0

Which of the following will you put into box 6?

A : tsource

B : rategic alliance

C : tain

D : iminate

Answer: B

Question 5

2021-12-12-20-13-11-fe34ae48204fe846edb8a33191316a58

Which of the following will you put into box 3?

A : ocess

B : formation

C : rformance

D : rategy

Answer: D

Page: 1 / 25

Total 122 Questions | Updated On: Dec 05, 2025

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