Free CIPS L4M2 Exam Questions

Become CIPS Certified with updated L4M2 exam questions and correct answers

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Total 367 Questions | Updated On: Jan 15, 2026

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Question 1

Warwickshire Ambulance Service (WAS) is an NHS Trust. It operates throughout Warwickshire and the neighbouring areas. It has three core areas of activity, namely the provision of Emergency Ambulance Services, routine Patient Transport Services, and Logistic Medical Services. The agency is working towards higher service level through benchmarking. Which of the following is the benefit of benchmarking to WAS?

A : nchmarking is a panacea for all WAS's problems

B : will help WAS create performance standards derived from an analysis of the best in business

C : helps WAS identify better ways to deliver service through a cookbook process

D : will help WAS analyse the competitors in the industry

Answer: B

Question 2

Which of these are advantages of using a conformance specification? Select TWO that apply.

A : It enables supplier flexibility and product innovation

B : It enables value-for-money solutions

C : It forces consideration of actual product needs

D : It provides evidence of requirements if there is a dispute

E : There is a smaller supplier base to select from

Answer: D,E

Question 3

Buyers in the same industry with the same understanding of relative value and price may still make different decisions about whether to switch. Which of the following factors may prompt a buying organization to incline toward substitute products?

1. There is potential for backward integration

2. Access to financial resources

3. The switching cost is high

4. The substitute fits organisation's strategy

A : 1 and 4 only

B : 3 and 4 only

C : 1 and 2 only

D : 2 and 4 only

E :

Answer: D

Question 4

Datong is a defence and law enforcement equipment supplier. They are developing new product but largely concerns about the detailed specifications of components and the capability of supply market. Which of the following approach should Datong adopt in order to optimise the specification and shorten time to market?

A : Request for quotation from potential suppliers

B : Invite the supplier to tendering process

C : Early supplier involvement

D : Control the budget tightly

Answer: C

Question 5

How can a procurement department meet the business needs when purchasing leverage items?

A : Developing long-term relationships such as partnerships

B : Developing efficient order processes such as e-procurement

C : Developing effective contracts such as call-off contracts

D : Developing buying power such as competitive tendering

Answer: D

Page: 1 / 74

Total 367 Questions | Updated On: Jan 15, 2026

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