Prepare Your PEOPLECERT ITIL-4-Transition Exam Questions with Free online ITIL-4-Transition Practice Test. Get Brilliant ITIL 4 Managing Professional Transition Exam Results with Valid ITIL 4 Transition Exam Dumps.
When an organization has initiated an IT transformation project, which 'organizational change management' activity should it carry out FIRST?
What BEST describes the relationship between planning and risk?
In which TWO situations should be ITIL guiding principles be considered?
1. In every initiative
2. In all relationships with stakeholders
3. Only specific initiatives where the principle is relevant
4. Only specific stakeholder relationships where the principle is relevant
Which charging mechanism could cause the price of a service to change depending on the time of day?
An organization supports the users of its services using a tiered structure. There are many specialists in the second- and third-line resolution teams who have worked for the organization for a long time. The organization is in the process of deploying many changes to services. This is likely to result in a large number of complex incidents. In addition, there are long backlogs of work for the second and third-line resolution teams to complete.
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