Free Salesforce IND320 Exam Questions

Become Salesforce Certified with updated IND320 exam questions and correct answers

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Total 240 Questions | Updated On: Jan 29, 2026

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Question 1

A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management. In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?

A : Schedule a telehealth appointment.

B : Reschedule part of the appointment chain.

C : Book multi-step appointments.

D : Optimize appointment chain with Einstein.

Answer: B,C

Question 2

Which solution includes pre-built APIs, connectors ,implementation templates, and a prescriptive end-to-end reference architecture to enable EHR connectivity and power a patient 360 from any HER into HC using HL7 V2 or FHIR standards?

A : Mulesoft Accelerator for HealthCare

B : Shield

C : Specialty vendors

D : Tableau CRM for HealthCare

Answer: A

Question 3

A sales Representative wants to request a Rep-to-Rep Transfer. What two paths are available to request the transfer? (Choose two)

A : Under visit, choose to navigate to visit Products.

B : The transfer can be requested while creating an Order Authorization for a Visit.

C : To Request the transfer, navigate to product, then choose the specific inventory location against which to request the transfer.

D : During Visit creation you can request the transfer while selecting products required for a visit.

Answer: B,C

Question 4

Which three business process are supported by Salesforce HC utilization Management? (Choose 3)

A : Ticketing

B : Physician Request

C : Drug Request

D : Admissions

E : Appeals

Answer: C,D,E

Question 5

Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private. A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient's data. How should an administrator grant access to the respiratory therapist using out-of-the-box Health Cloud features?

A : Add the respiratory therapist to the patient-s Account Team and default access will be automatically granted.

B : Add the respiratory therapist to the patient-s Care Team and default access will be automatically granted.

C : Add the respiratory therapist to the patient-s Account Team and grant Read or Read/Write access as needed

D : Add the respiratory therapist to the patient-s Care Team and grant Read or Read/Write access as needed.

Answer: D

Page: 1 / 48

Total 240 Questions | Updated On: Jan 29, 2026

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