Free Salesforce IND320 Exam Questions

Become Salesforce Certified with updated IND320 exam questions and correct answers

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Total 240 Questions | Updated On: Apr 28, 2026

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Question 1

Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management. What should a consultant do in this case?

A : Install the add-on package that delivers Health Cloud Reports for Utilization Management and Health Cloud (or Patient Referral Management.

B : Upload a Provider Referral Dashboard Template and enable the action bar so that users can generate a Patient referral Management report.

C : Install the unmanaged extension package that delivers Health Cloud Reports for Patient Referral Management.

D : Add extra picklist values to Account record type and add fields on the page layout for patient referral data for CRM Analytics to generate a Patient Referral Management report.

Answer: C

Question 2

Which data model is used to represent information via standard object and covered?

A : Health Insurance data model

B : Coverage data model

C : Payer data model

D : Plan data model

E : Benefit data model

Answer: A

Question 3

Which three of the following statements are true about Care Plan Templates? (Choose ThreE.

A : When creating a care plan with a template you can unselect tasks so they will not be included

B : The sort order of the Task group by Fields can be changed under custom setting task group.

C : Care plan templates must include at least 1 problem, 1 goal and 1 task

D : When creating a care plan with a template you can change the offsets of the tasks

E : Care plan templates can only be used when creating a new care plan.

Answer: A,B,C

Question 4

Bloomington Caregivers is implementing Virtual Care in Health Cloud. Which three steps are required as part of the setup?

A : Configure Provider Search.

B : Set up and configure Salesforce Scheduler

C : Connect to an external electronic health record (EHR) scheduling system.

D : Assign Health Cloud Video Calls permission set.

E : Install the Virtual Care unmanaged package.

Answer: B,D,E

Question 5

Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license. Which permission set license should a consultant assign in this scenario?

A : Field Dispatch Scheduler

B : Manage Home Health

C : Healthcare Visit Manager

D : Execute Health Scheduling

Answer: B

Page: 1 / 48

Total 240 Questions | Updated On: Apr 28, 2026

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