Free Salesforce Field-Service-Consultant Exam Questions

Become Salesforce Certified with updated Field-Service-Consultant exam questions and correct answers

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Total 346 Questions | Updated On: Jan 28, 2026
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Question 1

An agent has to create a Work Order for a complex installation. A Work Order Line Item is created for each
required component so it can be tracked and priced separately. However, a few of the components are only on the
company's Preferred Price Book while the others are on the U.S. Price Book.
Which solution should a Consultant recommend so the agent can meet this requirement?


Answer: C
Question 2

Universal Containers has implemented a Knowledge solution to provide Field Technicians with information necessary to complete assigned work. Which two capabilities will now be available?


Answer: B,C
Question 3

Service Appointments in a "Cannot Complete" status may indicate that an additional part or expert assistance
is needed to complete the work. Universal Containers defined that Service Appointments in a "Cannot
Complete" status are unable to be rescheduled or unscheduled for history tracking purposes.
Which two items should the Consultant recommerd to meet the requirement?
Choose 2 answers


Answer: A,B
Question 4

Universal Containers is experiencing an issue where Technicians are repeatedly called back to a job that has been completed in the past. How should a Consultant recommend this information be tracked?


Answer: A
Question 5

Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointments are at risk of late completion.
What should a Consultant recommend to meet this requirement?


Answer: D
Page:    1 / 70      
Total 346 Questions | Updated On: Jan 28, 2026
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