Free Salesforce Field-Service-Consultant Exam Questions

Become Salesforce Certified with updated Field-Service-Consultant exam questions and correct answers

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Total 346 Questions | Updated On: Jul 28, 2025

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Question 1

What is the most efficient way for a Consultant to keep Technicians proactively informed about updates to their Service Appointments and Work Orders in the Field Service mobile app?

A : Utilize Schedules Jobs from the Field Service Admin app.

B : Enable Notifications in Field Service Settings.

C : Utilize Triggers to send emails to relevant users.

D : Enable Push Notifications in the Service Console app.

Answer: B

Question 2

Geolocation tracking is enabled for universal container's for technician but

should apply to full time employees

How can Geolocation tracking for contractors to be disabled?

A : Add the exclude technician from Geolocation tracking permission to a permission set and assign it to a contractor

B : Unchecked the collect service resources Geolocation history field in field servicemobile settings

C : Unchecked the geocoding field on the contractor-s profile

D : Set the Geolocation update frequency field to zero for contractors

Answer: A

Question 3

Northern Trail Outfitters wants to improve overall responsiveness to customers.

Which Dispatch technique should the Consultant implement to provide the greatest schedule flexibility?

A : Enable Drip-feed to dispatch the next appointments.

B : Shuffle daily work manually via the Gantt.

C : Leverage Resource Schedule Optimization.

D : Configure the Auto Dispatch scheduled job.

Answer: B

Question 4

Universal container UC has 140 service resources who handle 2400 service

appointment per day

How should UC define the service territories to ensure the high quality of optimization

and dispatcher experience?

A : The service territories with fewer than 50 resource

B : One service territory with four polygons

C : Two service territories that split the service resource evenly

D : Five service territories with fewer than 500 service appointment per day

Answer: A

Question 5

Geolocation tracking is enabled for Universal Containers's Technicians but should only apply to full-time

employees.

How can geolocation tracking for contractors be disabled?

A : Set the Geolocation Update Frequency field to zero for contractors.

B : Add the Exclude Technician from Geolocation Tracking permission to a permission set and assign it to contractors.

C : Uncheck the Geocoding field on the Contractor-s profile.

D : A Uncheck the Collect Service Resource Geolocation History field in Field Service Mobile Settings.

Answer: D

Page: 1 / 70

Total 346 Questions | Updated On: Jul 28, 2025

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