Free Online Salesforce Field-Service-Consultant Practice Test

Prepare Your Salesforce Field-Service-Consultant Exam Questions with Free online Field-Service-Consultant Practice Test. Get Brilliant Salesforce Certified Field Service Consultant (WI24) Exam Results with Valid Field Service Consultant Exam Dumps.

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Total 346 Questions | Updated On: May 14, 2024

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Question 1

An agent has to create a Work Order for a complex installation. A Work Order Line Item is created for each

required component so it can be tracked and priced separately. However, a few of the components are only on the

company's Preferred Price Book while the others are on the U.S. Price Book.

Which solution should a Consultant recommend so the agent can meet this requirement?

A : Create one Work Order and add Work Order Line Items based on the Price Book selected on the Work Type.

B : Create one Work Order for each Price Book and use Work Types to assign the Price Book to each Work Order Line Item.

C : Create one Work Order and override the price on Work Order Line Items for products on the Preferred Price Book.

D : Create one Work Order for each Price Book and add Work Order Line Items to the appropriate Work Order based on its Price Book.

Answer: C

Question 2

Universal Containers UC wants to ensure that technicians enter required

information only once when completing work orders on the field service lightning

mobile app. The information entered by technicians need to also update the service

appointment and the case that are associated to the work order.

What should consultant leverage to ensure the right data is captured from the field

service lightning mobile app?

A : Lightning component with required field to update the case, work order and service appointment

B : Quick actions on cases, work orders and service appointment with required fields

C : Quick action on the work order and flow to update the case and service appointment

D : Process builder on case to update the service appointment and work order

Answer: C

Question 3

Geolocation tracking is enabled for universal container's for technician but

should apply to full time employees

How can Geolocation tracking for contractors to be disabled?

A : Add the exclude technician from Geolocation tracking permission to a permission set and assign it to a contractor

B : Unchecked the collect service resources Geolocation history field in field servicemobile settings

C : Unchecked the geocoding field on the contractor's profile

D : Set the Geolocation update frequency field to zero for contractors

Answer: A

Question 4

AW Computing technicians handle different kinds of jobs, many of which involve installing or replacing parts. Having the appropriate inventory is critical to completing the jobs on time. How should field service be configured to ensure the parts required for a job are listed correctly on the work order?

A : Ensure the product items are available in inventory.

B : Include the required products in the work type.

C : Add the product fields to the work order layout.

D : Create a flow to add the products to the work order.

Answer: C

Question 5

Universal containers want technicians to view work progress through the work

order line-item card in the field service lightning mobile app.

Which configuration steps should a consultant take to meet this requirement?

A : add the work order line items related list of the work order page layout and assign thelayout to the technician 's profile.

B : create a custom visual force page and add an external link in the field servicelightning mobile app to view the page in the mobile browser.

C : create a custom lightning component that displays work order progress and deploy itto technicians through the field lightning mobile app.

D : create a report chart that summarizes work order line items and add a link to theservice appointment layout.

Answer: A

Page: 1 / 70

Total 346 Questions | Updated On: May 14, 2024

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