Free Salesforce FSL-201 Exam Questions

Become Salesforce Certified with updated FSL-201 exam questions and correct answers

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Total 348 Questions | Updated On: Jun 17, 2026

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Question 1

Universal Containers has an initiative to reduce their carbon footprint. What factor should a Consultant recommend using in a Scheduling Policy to meet the above requirement?

A : Give the Minimize Travel Service Objective the highest weight.

B : Remove the ASAP Service Objective.

C : Remove the Match Location Work Rule.

D : Add the Maximum Travel From Home Work Rule.

Answer: A

Question 2

Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform repair work, Contractor 1 has provided service longer for Universal Containers and is considered to have more repair work expertise than Contractor 2. How should a Consultant configure this expertise for Contractor 1 versus Contractor 2?

A : Assign Contractor 2 as an excluded Resource.

B : Assign Contractor 1 and 2 different capacities for repair work.

C : Assign Contractor 1 as a Preferred Resource.

D : Assign Contractor 1 and 2 different Skill Levels for repair Work Type.

Answer: C

Question 3

Universal containers technicians frequently need to request more parts from

another inventory location when stock runs low.

How can universal container technicians achieve this for each product requested?

A : Create a work order line item and a product request line item.

B : Create a product request and a product request line item.

C : Create a product consumed and a product request line item.

D : Create a shipment and a product request line item.

Answer: B

Question 4

Universal containers (UC) sells shipping containers and container parts. UC wants

to track each customer's container and associated parts for Florida servicing, sales, and

reporting purposes.

Which solution should a consultant recommend to relate the parts to a customer's

container?

A : Create an asset hierarchy on the account with the container as the root asset and theparts as child assets.

B : Add the container as an asset on the account and mark the parts internal assets.

C : Add the container as a product on the account and the parts to a child product relatedlist.

D : Create a hierarchical relationship between the parent product container and child partsproducts.

Answer: A

Question 5

Universal Containers wants Technicians to view work progress through the Work Order Line Item card in the

Salesforce Field Service mobile app.

Which configuration steps should 8 Conzultant take to meet this requirement?

A : Create a custom Visuaiforce page and add an extemal link in the Salesforce Field Service mobile app to view the page in the mobile browser.

B : Create a Report Chart that summarizes wk Order Line Items and add 2 link to the Service Appointment layout.

C : Add the Work Order Line Items related list to the Work Order page layout and assign the layout to the Technician’s profile.

D : Create a custom Lightning Component that displays Work Order progress and deploy it to Technicians through the Salesforce Field Service mobile app.

Answer: C

Page: 1 / 70

Total 348 Questions | Updated On: Jun 17, 2026

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