Become Salesforce Certified with updated FS-Con-101 exam questions and correct answers
A mobile technician uses parts present in their van to complete an on-site customer installation. The technician has marked the service appointment and work order as completed. They want to record the parts used in completing the job and adjust their van stock.Where should the technician record this information?
Universal Containers is evaluating a strategy for reducing the cost of service using automated scheduling. Which two approaches will contribute to this goal? Choose 2 answers
A Technician is onsite where there is no connectivity and is required to capture the customer's signature. What is the appropriate order of operations as the Technician goes back online?
Service Appointments in a "Cannot Complete" status may indicate that an additional part or expert assistanceis needed to complete the work. Universal Containers defined that Service Appointments in a "CannotComplete" status are unable to be rescheduled or unscheduled for history tracking purposes.Which two items should the Consultant recommerd to meet the requirement?Choose 2 answers
Universal Containers has customers who have previously negotiated pricing on some products.Which Price Book structure should a Consultant recommend when considering the implications of pricing on Work Orders'?
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