Free Salesforce FS-Con-101 Exam Questions

Become Salesforce Certified with updated FS-Con-101 exam questions and correct answers

Page: 1 / 70

Total 346 Questions | Updated On: Sep 09, 2025

Add To Cart

Question 1

Universal containers wants to identify which resources need more or fewerappointment.Which Gantt chart filter option should a consultant recommend to provide thisinformation?

A : Select date resolution on the hours tab.

B : Select hours absences and overtime on the utilization tab.

C : Select sort by average utilization on the resources tab.

D : Select travel time and breaks as skills on the skills tab.

Answer: C

Question 2

universal container (uc) is rolling out inventory management to better manageparts and inventory. UC wants to automatically associate certain parts and productsto work orders on creations based on the work to be performed.How should the Consultant meet this requirement?

A : Add product to the products required related list on the asset object

B : Add product to the products required related list on the work type object

C : Add product to the work order products related list on the work type object

D : Add product to the work order products related list on the asset object

Answer: B

Question 3

Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site. The starting point of the SLA is when the Work Order Status is set to ''Technician Wrap Up.'' The Technician is required to provide confirmation that wrap up is completed. Which three configurations should a Consultant implement to ensure this can be achieved? Choose 3 answers

A : Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.

B : Create a Milestone which has entry criteria for Status = Technician Wrap Up.

C : Create custom fields to capture that the Wrap UP Activities have been completed.

D : Create a Workflow to close the Milestone when the Wrap Up is complete.

E : Create a Process Builder to close the Milestone when the Wrap Up is complete.

Answer: B,C,D

Question 4

Universal Containers has implemented a Knowledge solution to provide Field Technicians with information necessary to complete assigned work. Which two capabilities will now be available?

A : Attach Knowledge Articles to Work Order Line Items Only.

B : Manage Attached Articles and Search the Knowledge Base.

C : Attach Articles to Work Orders and Work Order Line Items.

D : Include Quick Actions and Global Actions in Attached Articles.

Answer: B,C

Question 5

Universal Containers wants to ensure that Service Appointments are dispatched to Resources from the same Service Territory only. How can this be configured?

A : Include the Match Territory Work Rule in the Scheduling Policy.

B : Mark the Service Territory-s Resources as Required on the Service Appointments.

C : Ensure the Resource-s Address is in the same Match Territory as the Service Appointments.

D : Include the Resource Availability Work Rule in the Scheduling Policy.

Answer: A

Page: 1 / 70

Total 346 Questions | Updated On: Sep 09, 2025

Add To Cart