Free Salesforce FS-Con-101 Exam Questions

A dispatcher of a local power outage. All appointments in the affected area mustbe rescheduled to a different dayHow should the dispatcher update the service appointment?

Universal Containers has an initiative to increase customer satisfaction by committing preferred resources to accounts and providing prompt service. Which two Scheduling Policies would assist to meet this initiative? Choose 2 answers

The Org-Wide Default sharing for a Service Appointment is set to Private.If the Service Appointment is cancelled, which users will have visibility to the record?

Northern Trail Outfitters wants to improve overall responsiveness to customers.Which Dispatch technique should the Consultant implement to provide the greatest schedule flexibility?

Universal container UC has 140 service resources who handle 2400 serviceappointment per dayHow should UC define the service territories to ensure the high quality of optimizationand dispatcher experience?