Free Salesforce Energy-and-Utilities-Cloud Exam Questions

Become Salesforce Certified with updated Energy-and-Utilities-Cloud exam questions and correct answers

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Total 135 Questions | Updated On: Feb 21, 2026

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Question 1

What is the purpose of the Consumption Forecast object in Salesforce Energy and Utilities Cloud?

A : To track contractual agreements with customers.

B : To track solar panel installations.

C : To track billing information.

D : To predict and estimate future energy consumption patterns.

Answer: D

Question 2

How does Salesforce Energy and Utilities Cloud support customer engagement?

A : By offering real-time market insights to utility companies.

B : By integrating with legacy systems for customer engagement.

C : By providing personalized and proactive customer experiences through various channels.

D : By automating billing and payment processes for customers.

Answer: C

Question 3

What are the key capabilities of Salesforce Energy and Utilities Cloud?

A : Customer engagement, field service management, asset and workforce management, outage management, renewable energy integration, analytics and reporting.

B : Sales forecasting, lead generation, marketing automation, customer segmentation.

C : Mobile app development, supply chain optimization, document management, social media integration.

D : Data visualization, machine learning, virtual reality integration.

Answer: A

Question 4

What is the custom object in Salesforce Energy and Utilities Cloud that tracks energy consumption readings for residential customers?

A : Meter Reading

B : Energy Audit

C : Service Appointment

D : Pricing Plan

Answer: A

Question 5

Which object in Salesforce Energy and Utilities Cloud is used to manage customer inquiries and complaints?

A : Contract

B : Case

C : Bill

D : Communication Log

Answer: B

Page: 1 / 27

Total 135 Questions | Updated On: Feb 21, 2026

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