Free Salesforce Energy-and-Utilities-Cloud Exam Questions

Become Salesforce Certified with updated Energy-and-Utilities-Cloud exam questions and correct answers

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Total 135 Questions | Updated On: Dec 18, 2025

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Question 1

How does Salesforce Energy and Utilities Cloud support customer engagement?

A : By offering real-time market insights to utility companies.

B : By integrating with legacy systems for customer engagement.

C : By providing personalized and proactive customer experiences through various channels.

D : By automating billing and payment processes for customers.

Answer: C

Question 2

What is the purpose of the Consumption Forecast object in Salesforce Energy and Utilities Cloud?

A : To track contractual agreements with customers.

B : To track solar panel installations.

C : To track billing information.

D : To predict and estimate future energy consumption patterns.

Answer: D

Question 3

Which object in Salesforce Energy and Utilities Cloud is used to manage customer inquiries and complaints?

A : Contract

B : Case

C : Bill

D : Communication Log

Answer: B

Question 4

An energy company has decided to keep the latest customer invoice in Energy and Utilities Cloud to improve performance Which object is used to store this data?

A : Service Account

B : Account

C : Bill

D : Statement

Answer: C

Question 5

Which custom object in Salesforce Energy and Utilities Cloud is used to manage field service work for utility technicians?

A : Survey

B : Asset

C : Work Order

D : Meter Reading

Answer: C

Page: 1 / 27

Total 135 Questions | Updated On: Dec 18, 2025

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