Free Salesforce EX-Con-101 Exam Questions

Become Salesforce Certified with updated EX-Con-101 exam questions and correct answers

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Total 187 Questions | Updated On: Jun 17, 2026

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Question 1

Insightopia's Experience Cloud site went live on the first day of the last month. The launch has been very successful, and the number of community members has reached the first milestone of 10,000. The Experience Cloud site manager wants to implement gamification methods to increase engagement and adoption.What should be the recommended approach for implementing gamification?

A : Use the Missions feature to assign badges to members automatically.

B : Use the Einstein game mechanics feature for implementing gamification.

C : Build flows to implement gamification for community members.

D : Organize a community event to get ideas for implementing gamification.

Answer: A

Question 2

Which two statements regarding data categories are true?Choose 2 answers

A : Child roles cannot see more data categories than their parent role. If the parent role-s visibility changes, the child role-s category visibility is reset to its parent-s category visibility.

B : Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.

C : When a category is made visible to a user through custom settings or is made visible by default, its child and parent categories are not included

D : Translated articles will not follow the master article data category. Therefore, translated articles can be assigned to a different data category.

Answer: A,B

Question 3

A consultant is asked to set up a new experience using the Customer service template. The articles from an existing knowledge base must be exposed in the new site.What are the two ways the consultant should associate the articles with topics?Choose 2 answers

A : Select the appropriate topics on the Knowledge tab within Lightning Experience.

B : Allow guest users to tag displayed articles with relevant topics on a public page.

C : Establish automatic topic assignment of topics to specified data categories within WorkSpaces.

D : Manually add one or more topics to each article within Workspaces.

Answer: C,D

Question 4

Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloud site to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customers to be able to use CK's self-service site so they can have a more integrated experience.What should an Experience Cloud consultant recommend so that UC's can log in to CK;s site?

A : Create separate user account for UC customer in CK-s Experience Cloud site, since SSO cannot be established between two Experience Cloud sites.

B : Use a third-party identity provider to establish SSO between the two Experience Cloud sites, since Salesforce can only be used as a service provider.

C : Establish SSO between the two Experience Cloud sites by using one org as an identity provider and the other org as a service.

D : Create custom Apex handlers using login method from site class to sign in users from one community to the other.

Answer: C

Question 5

Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC's business processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates.What should BC closely into during the evaluation phase?

A : Lightning Bolt solutions

B : Community Connect

C : Digital Experience framework

D : SDLC (Software Developer Life Cycle) for Experiences

Answer: D

Page: 1 / 38

Total 187 Questions | Updated On: Jun 17, 2026

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