Free Salesforce Community-Cloud-Consultant Exam Questions

Become Salesforce Certified with updated Community-Cloud-Consultant exam questions and correct answers

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Total 300 Questions | Updated On: Jul 29, 2025

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Question 1

Universal Containers is building a Community to drive channel sales. They have 2,000 partner accounts. The

high-level capabilities for their partners are as follows:

- Partner users should NOT be able to access accounts and cases that they do NOT have access to.

- A Partner user must be able to create cases for all accounts in their account hierarchy irrespective if they are

parent of child account.

- Partner users must be able to collaborate within the private groups they are members of.

What are two ways the Salesforce Admin should fulfill these requirements? Choose 2 answers.

A : Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object.

B : Set External User Organisation Wide Defaults to Private on the Account and Case Object.

C : Configure an Owner-based Sharing Rule on the Account and Case Object.

D : Develop an Apex Managed Sharing Rule on the Account and Case Object.

Answer: B,D

Question 2

Universal Containers recently built a Community for their customers. They would like to allow access Of files

maintained in their Sharepoint Online with customers. Which Salesforce feature should the Salesforce Admin

recommend?

A : Content Library

B : Files Connect

C : Files Sync

D : Chatter and Files

Answer: B

Question 3

A Salesforce Admin is launching a new Community in the Napili template for approximately one million

members. The Community is built with native Community template features and is within published member

limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3

answers

A : Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules

B : Performance test the Community with a large number of members with increased activity

C : Test the Community for member activity, including cases and articles

D : Formalize the member registration process, including automating the account assignment or person account creation

E : Make sure customers are NOT members of other Salesforce Communities

Answer: A,C,D

Question 4

You wish to share cases created and owned by your community users (Customer Community Plus) with the

internal product support team, what is the best way to achieve this?

A : Custom Permission

B : Custom Sharing Rule

C : Records owned by community members are automatically shared with all internal users

D : Custom Sharing Set

E : Custom Sharing Group

Answer: A

Question 5

Universal Condiments want to recognize active and respected Community Members with special Community types post on the reputation points that they are acquiring through their interactions within the Community. What feature is a good fit for Universal Condiments requirement?

A : Reputation Types

B : Reputation Categories

C : Reputation Groups

D : Reputation Levels

E : Reputation Ranks

Answer: D

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Total 300 Questions | Updated On: Jul 29, 2025

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