Free Online Salesforce Communications-Cloud Practice Test

Prepare Your Salesforce Communications-Cloud Exam Questions with Free online Communications-Cloud Practice Test. Get Brilliant Salesforce Certified Communications Cloud Accredited Professional (WI24) Exam Results with Valid Communications Cloud Exam Dumps.

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Total 78 Questions | Updated On: May 14, 2024

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Question 1

UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.

A : History of subscription updates and traceability

B : Supported by digital commerce API

C : Service Continuity

D : Migrating in/out from bundle offer

E : Customer can choose their plan from all pricing books.

Answer: A,C,D

Question 2

ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

A : Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration

B : Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.

C : Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management

D : Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure

Answer: B

Question 3

Universal containers (UC) provides internet service and recently purchased Industries order Management

(OM) licenses for their B2B use cases. They have the following requirements:

•Product must be grouped during decomposition in order to send products to the billing system based on

location

•After grouping the ordered items based on location, send the respective codes to same billing system for each

location

Which three steps should a consultant take when designing a solution for these requirement?

A : Split the order into multiple order and group order items based on the service location

B : Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them

C : Use the CPQ multisite feature and group the service locations and create orders for each group

D : After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items

Answer: A,B,D

Question 4

Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

A : Implement the router condition logic in the integration layer as callout task

B : Map all relevant information to the Customer Facing Service (CFS)

C : Use action type from fulfillment request lines in the callout condition task

D : Implement the router condition logic within decomposition layer with more conditions.

E : Use the Action type from Order items to the Decomposition Relationship Conditions.

Answer: A,B,E

Question 5

UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

A : Create one decomposition relationship each from all commercial offerings to the same technical product

B : Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item

C : Create one decomposition relationship each via one parent class product from all commercial offerings

D : Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.

Answer: A

Page: 1 / 16

Total 78 Questions | Updated On: May 14, 2024

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