Free Salesforce Communications-Cloud Exam Questions

Unified communication is dependents on a large number legacy system that works in virtual product silos.Business capacities are duplicated across multiple system, requiring manual efforts to complete orders andservice request. The complex system landscape makes it difficult to support growing business models so UCis planning to upgrade the communication cloud while also considering migration for their existingsubscribers to communication cloud. What are three questions consultant should ask that would directlyimpact the technical factors of their migration strategy?

Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technicianneed to perform various task for the add product operations. At one point in the flow there is a manual taskthat required technician to complete the steps and to provide information back to order management system toidentify the equipment ordered, which action should consultant take to support the manual task resolution?

During the discovery phase a consultant learns that provisioning the internet service requires multiple steps ofintegration. The first step returns as identifier that is required for the second steps, but is meaningless inensuring steps afterwards. How should the consultant implement this requirement in Order Management withthe least amount of configurations?

Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

ABC Telecom wants to enable Experience Cloud for their partners. They want Communications Cloud tocommunicate with external systems during an order capture journey for their partners. Users should gothrough a guided journey and connect with an external system seamlessly. Which two features must aConsultant use to meet their needs?