Free APICS CTSC Exam Questions

Become APICS Certified with updated CTSC exam questions and correct answers

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Total 153 Questions | Updated On: Mar 07, 2026

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Question 1

A customer is purchasing a new cell phone, and the sales representative convinces the customer to buy a case to protect the phone. The customer representative has engaged in

A : cross-selling.

B : suggestive selling.

C : ad-hoc selling.

D : up-selling.

Answer: A

Question 2

An organization studying its strategic environment for establishing the scope of its supply chain transformation project must first create a:

A : SWOT analysis.

B : business plan.

C : value proposition.

D : business issue repository.

Answer: D

Question 3

Which of the following approaches is best for an organization focused on developing a supply chain leadership mindset?

A : Pursue supply chain growth in lockstep with business growth.

B : Focus on resource optimization.

C : Emphasize the need to maximize profits.

D : Encourage cross-team collaboration.

Answer: D

Question 4

Documenting supply chain processes and maintaining updated documentation are used to achieve:

A : reliability

B : process harmonization.

C : alignability.

D : data accuracy.

Answer: B

Question 5

What is the most important driver to determine a metrics tracking cycle?

A : Tracking progress

B : Level of metrics

C : Type of data

D : Change frequency

Answer: D

Page: 1 / 31

Total 153 Questions | Updated On: Mar 07, 2026

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