Free ServiceNow CSA Exam Questions

Become ServiceNow Certified with updated CSA exam questions and correct answers

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Total 709 Questions | Updated On: Aug 11, 2026

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Question 1

An order from the Service Catalog has been placed. Two records in the Platform are created as a result. Which two records are associated with tins newly ordered item? Choose 2 answers

A : A record of sc_task

B : A record of sc_req_llem table

C : A change record

D : An Incident record

E : A problem record

Answer: A,B

Question 2

Which module displays a list of tasks assigned to a user’s group but not yet assigned to an individual user?My Groups Work

A : My Groups Work

B : My Teams Work

C : My Groups Tasks

D : My Teams Tasks

Answer: A

Question 3

On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?

A : Preview

B : Reference

C : Drilldown

D : Snapshot

E : Quickview

F : Lookup

Answer: B

Question 4

Which of the following protects applications by identifying and restricting access to available files and data?

A : plication Configuration

B : rbose Log

C : cess Control Rules

D : plication Scope

Answer: D

Question 5

What is an Event in ServiceNow?

A : Event is a trigger that has a direct response in the platform

B : Event is an indication to the ServiceNow processes that something has occurred

C : Event is an indicator that a Priority 1 (P1) Incident has been logged

D : Event is a recognized, scheduled occurrence of a process

Answer: B

Page: 1 / 142

Total 709 Questions | Updated On: Aug 11, 2026

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