Free ServiceNow CSA Exam Questions

Become ServiceNow Certified with updated CSA exam questions and correct answers

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Total 709 Questions | Updated On: Nov 10, 2026

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Question 1

What records are used to track cross-scope applications that request access to an application?

A : Restricted caller access records

B : Caller tracking records

C : Access control level records

D : Cross-scope access records

Answer: A

Question 2

Once an application is ready to share, which of the following methods of publishing are supported by ServiceNow? Choose 3 answers

A : Publish to a local drive

B : Publish to an Update Set

C : Publish to an application repository

D : Publish to a spreadsheet

E : Publish to a local USB device

F : Publish to the ServiceNow Store

Answer: B,C,F

Question 3

Which method call returns 'true' only if the currently logged in user has the catalog_admin role and in no other case (e.g. regardless of admin role)?

A : g_user.hasRole('catalog_admin')

B : g user.hasRoleExactly('catalog_admin')

C : g_user.hasRoleOnlyfcatalog_admin')

D : g_user.hasRoleFromList('catalog_admin')

Answer: B

Question 4

While testing a Catalog Item for ordering an expensive computer, the mandatory approval is being skipped for requester Bob, Smith, but not for any of the other requesters. What could explain the issue?

A : ere is a business rule, excluding Bob.Smith from any approvals.

B : Smith does not have a delegate set up on his account,

C : Bob Smith user account, does not have a manager specified.

D : manager does not have a delegate assigned,

E : Smith is a VIP.

Answer: A

Question 5

Which roles are required to configure the form layout using Table Builder? (Choose 2 answers)

A : personalize_form

B : app_engine_admin

C : admin

D : read_only_user

E : support_specialist

Answer: A,C

Page: 1 / 142

Total 709 Questions | Updated On: Nov 10, 2026

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