Free ServiceNow CSA Exam Questions

Become ServiceNow Certified with updated CSA exam questions and correct answers

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Total 709 Questions | Updated On: Apr 28, 2026

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Question 1

On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?

A : Preview

B : Reference

C : Drilldown

D : Snapshot

E : Quickview

F : Lookup

Answer: B

Question 2

What section on a task record is used to see the most recent updates made to a record?

A : Related List

B : Activity Stream

C : Audit Log

D : Timeline

Answer: B

Question 3

What functionality is supported by Flow Designer?

A : Flows can be "Run as" security_admin.

B : Call a subflow from a flow.

C : The role flow_operator can create and edit flows.

D : Flows can trigger off a record being deleted.

Answer: B

Question 4

What field attributes can a UI policy action change on a form?

Select 3 Answers from the below options.

A : Change colour

B : Prevent cell editing

C : Read-only

D : Mandatory

E : Visible/hidden

Answer: C,D,E

Question 5

Which method call returns 'true' only if the currently logged in user has the catalog_admin role and in no other case (e.g. regardless of admin role)?

A : g_user.hasRole('catalog_admin')

B : g user.hasRoleExactly('catalog_admin')

C : g_user.hasRoleOnlyfcatalog_admin')

D : g_user.hasRoleFromList('catalog_admin')

Answer: B

Page: 1 / 142

Total 709 Questions | Updated On: Apr 28, 2026

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