Free ServiceNow CSA Exam Questions

Become ServiceNow Certified with updated CSA exam questions and correct answers

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Total 709 Questions | Updated On: Aug 11, 2026

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Question 1

Which roles are required to configure the form layout using Table Builder? (Choose 2 answers)

A : personalize_form

B : app_engine_admin

C : admin

D : read_only_user

E : support_specialist

Answer: A,C

Question 2

What are the 5 provided Roles by ServiceNow?

A : tem Administrator: The admin role provides access to all platform features, applications, functions and data.

B : ecialized Administrator: Specialized administrator roles manage specific functions or applications, such as Assignment Rules, Knowledge base, reports, or web services

C : lfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow, including Incident and Change management.

D : prover: Users with the Approver user role can perform all requester actions and may view or modify approval records directed to the approver

E : quester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit and manage their own requests, access public pages, etc.

Answer: A,B,C,D

Question 3

What is the Endpoint when configuring a REST Message?

A : The provider response indicates there is no data to send back

B : The URI of the data to be accessed, queried, or modified

C : The URI of the Webserver

D : The command to the REST script to stop execution

Answer: B

Question 4

On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?

A : Preview

B : Reference

C : Drilldown

D : Snapshot

E : Quickview

F : Lookup

Answer: B

Question 5

What records are used to track cross-scope applications that request access to an application?

A : Restricted caller access records

B : Caller tracking records

C : Access control level records

D : Cross-scope access records

Answer: A

Page: 1 / 142

Total 709 Questions | Updated On: Aug 11, 2026

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