Free Salesforce CRT-450 Exam Questions

Become Salesforce Certified with updated CRT-450 exam questions and correct answers

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Total 387 Questions | Updated On: Feb 18, 2026

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Question 1

Cloud kicks has a muli-screen flow its call center agents use when handling inbound service desk calls.

At one of the steps in the flow, the agents should be presented with a list of order number and dates that are retrieved from an external odrer management system in real time and displayed on the screen.

What shuold a developer use to satisfy this requirement?

A : An invocae method

B : An apex REST class

C : An outbound message

D : An Apex Controller

Answer: B

Question 2

When a user edits the Postal Code on an Account, a custom Account text field named 'Timezone' must be update based on the values in a PostalCodeToTimezone__c custom object. How should a developer implement this feature?

A : Build an Account Assignment Rule.

B : Build an Account custom Trigger.

C : Build an account Approval Process

D :

Answer: B

Question 3

A developer wants to retrieve the Contacts and Users with the email address 'dev@uc.com'.

Which SOSL statement should the developer use?

A : FIND {dev@uc.com} IN Email Fields RETURNING Contact (Email), User (Email)

B : FIND {Email = 'dev@uc.com'} IN Contact, User

C : FIND {Email = 'dev@uc.com'} RETURNING Contact (Email), User (Email)

D : FIND Email IN Contact, User FOR {dev2uc.com}

Answer: A

Question 4

A developer needs to confirm that a Contact trigger works correctly without changing the organization's dat

a. what should the developer do to test the Contact trigger?

A : Use the New button on the Salesforce Contacts Tab to create a new Contact record.

B : Use the Open execute Anonymous feature on the Developer Console to run an 'insert Contact' DML statement

C : Use Deploy from the VSCode IDE to display an 'insert Contact' Apex class.

D : Use the Test menu on the Developer Console to run all test classes for the Contact trigger

Answer: D

Question 5

As a part of class implementation a developer must execute a SOQL query against a large data ser based on the contact object. The method implementation is as follows.

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Which two methods are best practice to implement heap size control for the above code? (Choose 2 Answers)

A : Use the FOR UPDATE option on the SOQL query to lock down the records retrieved.

B : Use visual keyword when declaring the retrieve variable.

C : Use a SOQL FOR loop, to chunk the result set in batches of 200 records.

D : Use WHERE clauses on the SOQL query to reduce the number of records retrieved.

Answer: B,C

Page: 1 / 78

Total 387 Questions | Updated On: Feb 18, 2026

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