Free Salesforce CRT-251 Exam Questions

Become Salesforce Certified with updated CRT-251 exam questions and correct answers

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Total 332 Questions | Updated On: Jan 27, 2026

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Question 1

Cloud Kicks plans to integrate its email system with Salesforce, and wants to show the last 2 months of email activity to its 75 sales reps.

What should a consultant recommend to meet this requirement?

A : Sales Cloud Einstein

B : Einstein Activity Capture Standard

C : Email to Salesforce

D : Sales Cloud Console

Answer: B

Question 2

The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after thelead was created. Sales reps want a simple way to contact these leads. Which action should the consultant take to meet the requirements?

A : Create a Lead list view filtered for "Lead created date not equal to TODAY” and "Status equals new".

B : Create a Lead escalation rule with criteria “Lead created date not equal to TODAY" and "Status not equal to new”.

C : Create a dynamic report with a filter where “Lead created date is equal to TODAY" and “Status equals new",

Answer: A

Question 3

Sales reps at Cloud Kicks are responsible for creating leads manually and uploading leads. The marketing department has noticed that some leads are missing important information. Which functionality should the consultant apply to ensure that the main fields are populated?

A : Path with key fields

B : Required fields

C : Screen flows

Answer: B

Question 4

Cloud Kicks has purchased a list of prospects and wants sales reps to contact and measure the return on investment (ROI) of the purchased list. Which solution should the consultant recommend?

A : Import the list as new Leads and update the Lead Source to “Purchased Lead”.

B : Import the prospects as Contacts and assign them to Accounts.

C : Import the list as new Leads and map the Campaign during import.

Answer: C

Question 5

Universal Containers has implemented a lead qualification process that uses a lead scoring formula. Upon review, many of the converted leads with the highest scores had little interest in making a purchase. Which modification to the current lead qualification process should a consultant recommend?

A : Include a measure for the number of marketing touches.

B : Increase points for actions that Indicate intent.

C : Evaluate each record against the target marketing persona.

Answer: B

Page: 1 / 67

Total 332 Questions | Updated On: Jan 27, 2026

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