Free Salesforce CRT-251 Exam Questions

Become Salesforce Certified with updated CRT-251 exam questions and correct answers

Page: 1 / 67

Total 332 Questions | Updated On: May 11, 2026

Add To Cart

Question 1

The admin at Universal Containers has been getting complaints from sales reps about duplicate leads within Sales Cloud. The admin has alreadyset up a Matching Rule for Leads.What should the consultant recommend to resolve the issue?

A : Change the criteria for the standard Lead Matching Rule.

B : Confirm the standard Lead Matching Rule is deactivated.

C : Confirm the custom Lead Matching Rule is activated.

Answer: C

Question 2

The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team. How should the consultant meet this requirement?

A : Recommend an integration with the marketing platform that creates leads in Sales Cloud.

B : Create users for the marketing team so they can enter leads directly into Sales Cloud.

C : Recommend an integration with the marketing platform to Sales Cloud that generates tasks with lead information.

Answer: A

Question 3

Northern Trail Outfitters wants to migrate its Sales Territories to a new structure for the upcoming fiscal year. Which aspect should a consultant consider for this migration?

A : Only one territory model can be active at any given time.

B : Territory user assignments are migrated to the new model.

C : Access to a territory model is controlled through profiles or permission sets.

Answer: A

Question 4

Cloud Kicks is in the process of implementing Sales Cloud for its sales teams. Senior management has concerns about adoption. What should a consultant recommend to encourage adoption?

A : Establish goals and key metrics.

B : Re-define the sales process.

C : Run training in a sandbox environment.

Answer: A

Question 5

Up to this point, two sales have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in a few opportunities on one account.

Which two actions can Sales Rep A allow Sales Rep B to do when Account Teams are enabled and used for this account? Choose 2 answers

A : Grant Read access on the account-s cases.

B : Edit all opportunities on the account.

C : View the account and keep activities private.

D : View one of the opportunities on the account.

Answer: A,D

Page: 1 / 67

Total 332 Questions | Updated On: May 11, 2026

Add To Cart