Free Salesforce CRT-251 Exam Questions

Become Salesforce Certified with updated CRT-251 exam questions and correct answers

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Total 332 Questions | Updated On: Jun 17, 2026

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Question 1

The sales team at Cloud kicks Cloud has roughly 100 members. The sales director has requested that newly created reports be shared with the sales team.

How should the consultant efficiently share these reports?

A : Create a report folder, add members in a specific profile, and share the Report folder.

B : Create a report folder, add members in a specific Role, and share the Report folder.

C : Create a report folder, add members to a Private Group, and share the Report folder.

D : Create a report folder, add members in a specific Queue, and share the Report folder.

Answer: B

Question 2

The admin at Universal Containers has been getting complaints from sales reps about duplicate leads within Sales Cloud. The admin has alreadyset up a Matching Rule for Leads.What should the consultant recommend to resolve the issue?

A : Change the criteria for the standard Lead Matching Rule.

B : Confirm the standard Lead Matching Rule is deactivated.

C : Confirm the custom Lead Matching Rule is activated.

Answer: C

Question 3

Universal Containers (UC) hired a consulting company to implement Sales Cloud. This will be the third CRMapplication UC has used in the past 5 years. Employees have failed to adopt the previous two applications. Which step should be part of UC's plan to help drive adoption of Sales Cloud?

A : Identify change management champions.

B : Implement User Acceptance Testing (UAT).

C : Revoke user access to legacy systems.

Answer: A

Question 4

The leadership team at Cloud Kicks wants to improve the rate of user adoption of Sales Cloud. Which option should the consultant recommend?

A : Add Approval processes to enforce data standards.

B : Conduct a requirements workshop to gather user stories.

C : Use a collaboration tool to gather feedback from users.

Answer: C

Question 5

Northern Trail Outfitters (NTO) wants to start tracking orders accounts in Sales Cloud. NTO has hired a consultant to complete the project.What should the consultant take into account when implementing sales orders?

A : Contract Number is a required field on the Order page layout.

B : Order line items can be added or removed after an order is activated.

C : Orders can be activated for active and inactive contracts.

Answer: A

Page: 1 / 67

Total 332 Questions | Updated On: Jun 17, 2026

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