Free Salesforce CRT-251 Exam Questions

Become Salesforce Certified with updated CRT-251 exam questions and correct answers

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Total 332 Questions | Updated On: Jan 27, 2025

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Question 1

Universal Containers has been using Sales Cloud for the last 5 years to manage leads, accounts, contacts, and opportunities. The SVP of sales recently attended a conference and learned about Sales Cloud Einstein features. The SVP is very interested in Einstein Lead Scoring and Einstein Deal Insights. The SVP hired a consultant to create an implementation immediately. Which step should the consultant take first?

A : Run the Einstein Readiness Assessor in a sandbox.

B : Enable Einstein Activity Capture In a developer org.

C : Enable both Einstein features In production.

Answer: A

Question 2

A sales rep at Cloud Kicks must have access to all child accounts of the accounts they own. The organizationwide default setting for Account is Private. What happens if a sales rep has access to a parent account?

A : Access to child account records is granted via the Account Hierarchy.

B : Access to child account records needs to be shared manually,

C : Access to child account records is controlled by default Account Teams.

Answer: B

Question 3

Universal Containers is analyzing data to identify gaps, and wants to know which Accounts with ...opportunities are missing Contacts.

Which feature should a consultant recommend to build this report?

A : Custom report type

B : Joined report

C : Cross filter

D : Custom filter

Answer: C

Question 4

Cloud Kicks has enabled Quotas in forecasts. In which three ways can Quotas be managed for all users in the

forecast hierarchy?

Choose 3 answers

A : Insert Quotas using API.

B : d/update Quotas using the Data Import Wizard.

C : ign Quotas to a forecast period.

D : d/update Quotas using Data Loader.

E : nfigure Forecast Quotas.

Answer: A,C,D

Question 5

Universal Containers has implemented a lead qualification process that uses a lead scoring formula. Upon review, many of the converted leads with the highest scores had little interest in making a purchase. Which modification to the current lead qualification process should a consultant recommend?

A : Include a measure for the number of marketing touches.

B : Increase points for actions that Indicate intent.

C : Evaluate each record against the target marketing persona.

Answer: C

Page: 1 / 67

Total 332 Questions | Updated On: Jan 27, 2025

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