Free Salesforce CRT-251 Exam Questions

Become Salesforce Certified with updated CRT-251 exam questions and correct answers

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Total 332 Questions | Updated On: Aug 01, 2026

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Question 1

During the Deploy phase at Cloud Kicks, users are finding it difficult to navigate a new system which is contributing to low adoption. How should the consultant avoid this issue in the future?

A : Develop test scripts during the Plan phase.

B : Provide company-wide training throughout the project.

C : Conduct a beta review during the Validate phase.

Answer: C

Question 2

During the Discovery phase of a Sales Cloud implementation, which step should a consultant complete to prepare for a successful engagement?

A : Set project milestones.

B : Create the implementation plan

C : Define sales processes

Answer: C

Question 3

The project is almost finished, and now it's time to test the changes and updates that

have been made before go-five. Cloud Kicks does not have a Partial or Full Sandbox.

How should the consultant recommend testing be conducted?

A : Create a new Sandbox, populate it with data, and ask volunteers to test it with use cases.

B : Create test Accounts and Opportunities in Production and ask volunteers to test it with use cases.

C : Create a new Developer Edition org, populate it with data, and ask volunteers to test it with use cases.

D : Create a new Sandbox and ask volunteers to test it with use cases.

Answer: A

Question 4

The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants

them to check to see that the Account already exists prior to creating a new Account. Which organization-wide

default should the consultant recommend?

A : Set Account to Public Read Only and use a criteria-based sharing rule on Opportunity.

B : Set Account and Opportunity to Public Read Only.

C : Set Account to Public Read Only, and Opportunity to Private.

D : Set Account and Opportunity to Private.

Answer: C

Question 5

Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data. What is a justification for using AppExchange data services?

A : To use Salesforce Surveys to update customers’ data

B : To create customer segments with personas and scoring

C : To activate customizable sales forecasting and lead scoring

Answer: B

Page: 1 / 67

Total 332 Questions | Updated On: Aug 01, 2026

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