Free Salesforce CRT-251 Exam Questions

Become Salesforce Certified with updated CRT-251 exam questions and correct answers

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Total 332 Questions | Updated On: Oct 26, 2026

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Question 1

Cloud Kicks (CK) is planning to use Person Accounts to maintain information on its retail customers. CK likes to track connections among customers to capture household relationships, referrals, and so on. One customer can have many relationships. What should a consultant consider when implementing Person Accounts and supporting many relationships between customers in Salesforce?

A : Use Contacts for retail customers and use Accounts to maintain relationships.

B : Enable Contacts to Multiple Accounts to create indirect relationships between two or more Person Accounts.

C : Create a custom field to establish relationship and create files among Person Accounts.

Answer: B

Question 2

Northern Trail Outfitters (WTO) wants to share revenue from opportunities with multiple reps. A consultant

recommends using opportunity splits.

Which two prerequisites should be considered before splits are enabled?

Choose 2 answers

A : Add customized split types before enabling splits.

B : Resolve any inactive currencies prior to enabling splits.

C : Transfer opportunities owned by Inactive users to active users.

D : Enable opportunity teams and add the opportunity owner as a team member.

Answer: A,C

Question 3

A consultant has conducted discovery sessions with Cloud Kicks stakeholders and is ready to begin gathering use cases for deal processes. Which group should provide content for the use cases?

A : Business development team

B : Leadership team

C : Finance team

Answer: A

Question 4

The Cloud Kicks CEO needs to run reports from the sales team's reports folder. The CEO's assistant needs to control access to the reports. Sales managers need to change the reports when necessary.

How should the consultant meet the requirement?

A : Set the CEO access level to View, the CEO-s assistant to Manage, and the sales manager to Edit on ACO the folder.

B : Enable Manage Reports in Public Folders and give access to the CEO and their subordinates.

C : Set the CEO access level to View All, the CEO-s assistant to Modify All, and the sales manager public group to Create.

D : Enable Manage access for the CEO role and subordinates, and Manage access for the CEO'S assistant profile.

Answer: A

Question 5

Cloud Kicks (CK) has recently lost several large deals to a competitor. CK management wants to start tracking the reasons why opportunities are being lost. What is the most efficient way for a consultant to meet this requirement?

A : Create a Competitors channel in Slack to share insights and stories.

B : Create a new custom object and automation to track competitors.

C : Create a new custom field on the Opportunity object.

Answer: C

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Total 332 Questions | Updated On: Oct 26, 2026

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