Free Salesforce CRT-251 Exam Questions

Become Salesforce Certified with updated CRT-251 exam questions and correct answers

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Total 332 Questions | Updated On: Dec 17, 2025

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Question 1

Cloud Kicks is in the process of implementing Sales Cloud for its sales teams. Senior management has concerns about adoption. What should a consultant recommend to encourage adoption?

A : Establish goals and key metrics.

B : Re-define the sales process.

C : Run training in a sandbox environment.

Answer: A

Question 2

Cloud Kicks is expanding its operations to Europe. The company wants to enable able Advanced Currency Management to support both EUR and USD currencies, and show the total values of open opportunities on account records.

How should the consultant implement a solution to meet the requirement?

A : Use a custom summary formula field on the Opportunity.

B : Install a third-party app from the AppExchange.

C : Use a Roll-up Summary field from the Opportunity to the Account.

D : Create a cross-object formula field on the Account.

Answer: C

Question 3

Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data. What is a justification for using AppExchange data services?

A : To use Salesforce Surveys to update customers’ data

B : To create customer segments with personas and scoring

C : To activate customizable sales forecasting and lead scoring

Answer: B

Question 4

Cloud Kicks has configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In the

meantime, a consultant is preparing training to help end users get up to speed on the product.

Which two points should the consultant include in the training information?

Choose 2 answers

A : Users can choose to show emails added via EAC in the Related Lists activities view.

B : Users must connect an email account to Salesforce and agree to terms before they can send emails inLightning.

C : Users can set their Excluded Addresses list which takes priority over the global Excluded Addresses list.

D : Users can share individual emails or make them private.

Answer: A,B

Question 5

Cloud Kicks manages prospects for lead generation in a marketing application. To ensure data quality, which prospects should the consultant migrate from the marketing application to lead records?

A : All prospects

B : Contacted prospects

C : Qualified prospects

Answer: C

Page: 1 / 67

Total 332 Questions | Updated On: Dec 17, 2025

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