Free Salesforce CRT-251 Exam Questions

Question 1

Universal Containers (UC) has acquired another company that uses Salesforce and is migrating its legacy email alerts, and approval processes.

Which two steps should the consultant perform to maintain data integrity?

Choose 2 answers

A : Enable the Create Audit Fields permission to insert historically accurate records.

B : Use the Salesforce Approval Process clone feature to migrate approval processes.

C : Merge the legacy Salesforce org into UC's Salesforce org and migrate the approval processes.

D : Insert users, and then migrate email alerts and approval processes into UCs Salesforce org.

Answer: A,D

Question 2

The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after thelead was created. Sales reps want a simple way to contact these leads. Which action should the consultant take to meet the requirements?

A : Create a Lead list view filtered for "Lead created date not equal to TODAY” and "Status equals new".

B : Create a Lead escalation rule with criteria “Lead created date not equal to TODAY" and "Status not equal to new”.

C : Create a dynamic report with a filter where “Lead created date is equal to TODAY" and “Status equals new",

Answer: A

Question 3

The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after thelead was created. Sales reps want a simple way to contact these leads. Which action should the consultant take to meet the requirements?

A : Create a Lead list view filtered for "Lead created date not equal to TODAY” and "Status equals new".

B : Create a Lead escalation rule with criteria “Lead created date not equal to TODAY" and "Status not equal to new”.

C : Create a dynamic report with a filter where “Lead created date is equal to TODAY" and “Status equals new",

Answer: A

Question 4

Cloud Kicks just deployed Sales Cloud globally and wants to make sure that all of its users are using Salesforce. How should the consultant determine if all regions are using Salesforce?

A : Assign all users to a region, build a report using user login history, and filter on region.

B : Create an Opportunity report per region, filtering by User.

C : Ask each regional sales manager to run the standard User Adoption report.

D : Install Salesforce Adoption Dashboards from the AppExchange and use the region chart.

Answer: D

Question 5

A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up

and running with Sales Cloud right away. The deadline has yet to be established, and the requirements still

need to be defined.

Which project management methodology should a consultant recommend to ensure the implementation is

successful?

A : x Sigma

B : terfall

C : ince2

D : ile

Answer: D