Free Salesforce CRT-251 Exam Questions

Become Salesforce Certified with updated CRT-251 exam questions and correct answers

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Total 332 Questions | Updated On: Mar 19, 2026

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Question 1

A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.

What should the consultant recommend to allow account owners to selectively share an account's contacts with opportunity owners?

A : Add Opportunity owners to the Opportunity Team and configure Contact sharing.

B : Add Opportunity owners to the Account Team and configure Contact sharing.

C : Transfer Contact ownership from themselves to the Opportunity owner.

Answer: B

Question 2

Universal Containers has implemented a lead qualification process that uses a lead scoring formula. Upon review, many of the converted leads with the highest scores had little interest in making a purchase. Which modification to the current lead qualification process should a consultant recommend?

A : Include a measure for the number of marketing touches.

B : Increase points for actions that Indicate intent.

C : Evaluate each record against the target marketing persona.

Answer: B

Question 3

Cloud Kicks has recently hired a new inside sales team. Management wants to ensure that steps in the sales process are clear and adhered to by the team. Each step must have clear guidelines, support materials, and coaching tips. What should the consultant recommend to support the new sales team and management?

A : Create Validation Rules on the Opportunity Stage field.

B : Create a flow paired to each of the Opportunity stages.

C : Create a Path on the Opportunity object.

Answer: C

Question 4

The Cloud Kicks sales team collaborates on opportunities which help them close more deals. What should the

consultant configure to allow contributing sales team members to share in the revenue from closed

opportunities?

A : Enable Opportunity Splits from Setup.

B : Add the Opportunities to a Campaign

C : Add the contributors to the Opportunity-s Contact role related list.

D : Create Quick Actions to create child Opportunities.

Answer: A

Question 5

The Discovery phase with Cloud Kicks (CK) has just ended. CK wants a visual way to see how the new business processes will work. CK's process is complex and requires multiple slides. What should the consultant create to provide this high-level view?

A : Value Stream Map

B : Universal Process Notation

C : Capability Model

Answer: B

Page: 1 / 67

Total 332 Questions | Updated On: Mar 19, 2026

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