Free Salesforce CRT-211 Exam Questions

Become Salesforce Certified with updated CRT-211 exam questions and correct answers

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Total 628 Questions | Updated On: Jan 27, 2025
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Question 1

A system administrator has recently made changes to the organization’s security settings and wants to review and troubleshoot the changes made.

Which tool should the administrator use to accomplish this task?


Answer: C
Question 2

Your organization has recently implemented Salesforce and has a mix of internal and external users. As a Salesforce Certified Advanced Administrator, you need to ensure that external users are authenticated using an external identity provider, while internal users continue to use the Salesforce authentication.

Which approach should you take?


Answer: B
Question 3

AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?


Answer: C
Question 4

Cloud Kicks (CK) typically sells Its products direct to consumer and tracks sales using the Order object In Salesforce. The head of sales has now decided that CK will also sell to retail locations for resale. The administrator wants to leverage opportunities and opportunity products for these new deals.
What should the administrator do to track accurate sales data on opportunities?


Answer: C
Question 5

Sales managers at Ursa Major Solar have asked for some additional automation around opportunity reminders. If the opportunity is in the Proposal stage a week before the close date, they want an email sent to the opportunity owner and manager. If the Budget Approved custom field is checked, the managers want to be notified immediately.

How should these requirements be met without using code?


Answer: D
Page:    1 / 126      
Total 628 Questions | Updated On: Jan 27, 2025
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