Free Salesforce CRT-211 Exam Questions

Become Salesforce Certified with updated CRT-211 exam questions and correct answers

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Total 628 Questions | Updated On: Jun 03, 2025

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Question 1

Ursa Major Solar offers customers annual service contracts. Account owners should receive an email renewal reminder l month before their customer's planned expiration date. The administrator builds a flow to automate the process, which runs when a record is created, and tests several possible scenarios.

What win occur if the expiration date is changed from January 1 of the next year to yesterday?

A : flow is unable to run and a flow error message Is sent to the user who Initiates the flow.

B : Interview resumes 1 month before the original expiration date and will send the email at that rime.

C : Interview is rescheduled based on the expiration date and sends the email on the last day of the current month.

D : resume event is recalculated and the email goes out to the account owner immediately.

Answer: A

Question 2

Emily is an Advanced Administrator and needs to move metadata from one sandbox to another.

Which of the following is a best practice when using change sets to move metadata between environments?

A : Ensure that all metadata is selected in the change set

B : Wait for the change set to deploy automatically

C : Deploy to the production environment first, then to the sandboxes

D : Test the change set in a sandbox before deploying to production

Answer: D

Question 3

AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.

How should an administrator ensure cases are properly prioritized?

A : to-Response Rules

B : calation Rules

C : ignment Rules

D : rkflow Rules

Answer: C

Question 4

Universal Containers has a custom object called Contracts, which has a master-detail relationship with Accounts. The sales team should only be able to access Contracts that are related to Accounts they own.

How can this be achieved in Salesforce?

A : Set the Organization-Wide Default (OWD) for Contracts to "Private"

B : Set the Organization-Wide Default (OWD) for Contracts to "Controlled by Parent"

C : Use Profile level Field-Level Security for Contracts

D : Use Sharing Rules for Contracts

Answer: B

Question 5

The administrator at Cloud Kicks built a flow in a sandbox. After testing and validating the flow, the administrator plant to promote the flow to the production environment with a change set.

Which three considerations should the administrator be aware of when moving flows with a change sat? Choose 3 answers

A : ows deployed are inactive and need to be manually activated.

B : ow allows only one version of the flow when deployed with a change sat.

C : ploying or redeploying a flow with change sets creates a version of the flow in the destination org.

D : l flow dependencies are automatically added to the change set.

E : ows ere automatically activated upon deployment.

Answer: A,B,C

Page: 1 / 126

Total 628 Questions | Updated On: Jun 03, 2025

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