Free Salesforce CRT-101 Exam Questions

Become Salesforce Certified with updated CRT-101 exam questions and correct answers

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Total 822 Questions | Updated On: Dec 08, 2025

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Question 1

Sales Reps receive a 5% commission on all Opportunities that are closed/won. You need to add new fields on the Opportunity to calculate and show both the Commission Amount owed to the Sales Rep, along with the Remaining Amount that will go to the Company. What type of field can accommodate both of these values?

A : Text field

B : Currency field

C : Formula field with a Return Type of Currency

D : Number field

Answer: C

Question 2

Northern Trail Outfitters has two different sales processes: one for business opportunities with

four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts

and picklist value options.

What should an administrator configure to meet these requirements?

A : Validation rules that ensure that users are entering accurate sales stage information.

B : Different page layouts that control the picklist values for the opportunity types.

C : Public groups to limit record types and sales processes for opportunities.

D : Separate record types and Sales processes for the different types of opportunities.

Answer: D

Question 3

A company wants to automatically update a custom field on the Account record with the latest Opportunity close date.

Which automation solution should be used to accomplish this?

A : Workflow Rule

B : Process Builder

C : Flow

D : Apex Trigger

Answer: D

Question 4

The Director of Sales Operations wants to display additional information on Opportunity records. The specific request is to pull in the picklist value that is displayed in the Type field on the Account so that it can be viewed and displayed as well on the Opportunity. What type of custom field can be created on the Opportunity object to fulfill this request?

A : Formula

B : Picklist

C : Text

D : Picklist (Multi-Select)

E : Number

Answer: A

Question 5

Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked

the administrator to help sales reps prioritize and close more deals.

What should the administrator and close more deals.

A : Einstein Lead Scoring

B : Einstein Search Personalization

C : Einstein Activity Capture

D : Einstein Opportunity Scoring

Answer: D

Page: 1 / 165

Total 822 Questions | Updated On: Dec 08, 2025

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