Free Salesforce CRT-101 Exam Questions

Become Salesforce Certified with updated CRT-101 exam questions and correct answers

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Total 150 Questions | Updated On: Oct 25, 2026

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Question 1

In an approval process, what happens when a queue is selected as the approver?

A : The queue requires unanimous approval from all of its members before the record is approved.

B : Any member of the queue can approve or reject the record and the queue is treated as a single entity.

C : Only the queue owner is notified about the approval request, not its members.

D : The queue can only be used for objects that do not support individual user approvals.

Answer: B

Question 2

A Platform Administrator at Cloud Kicks is setting up a new Salesforce instance. The business requirements mandate that the marketers are given access to opportunities in order to maintain the campaign relationships on each opportunity. The administrator decides to assign the Marketing User profile. What should the administrator do next to achieve this requirement?

A : Edit the object permissions to include Opportunity.

B : Add a custom permission set to include Opportunity.

C : Edit the role to enable Sales access.

D : Configure the assigned apps to include Opportunity.

Answer: A

Question 3

The Universal Containers sales team wants a visual way to manage their opportunity pipeline that allows them to see all deals at once, track progress through sales stages, and quickly move opportunities forward. Which feature should a Platform Administrator recommend to meet these requirements?

A : Set up opportunity reports with chart components and stage-based grouping.

B : Create a custom dashboard with opportunity pipeline charts and stage metrics.

C : Use the Kanban view for opportunities with card fields and drag-and-drop functionality.

D : Configure opportunity list views with custom filters and summary fields.

Answer: C

Question 4

Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes

required for sales users. Sales managers need to be able to move opportunities inti this stage without

knowing the amount.

How should the administrator require this field during the negotiation stage for sales users but allow

their managers to make changes?

A : Make the field required for all users.

B : Create to formula field to fill in the field for managers.

C : Assign the administrator profile to the managers.

D : Configure a validation rule to meet the criteria.

Answer: D

Question 5

What types of schedules can be set for a product in Salesforce? (select 2)

A : Quantity

B : Quote

C : Discount

D : Revenue

E : Forecast

Answer: A,D

Page: 1 / 30

Total 150 Questions | Updated On: Oct 25, 2026

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