Free Salesforce CRT-101 Exam Questions

Become Salesforce Certified with updated CRT-101 exam questions and correct answers

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Total 822 Questions | Updated On: Jul 30, 2025

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Question 1

You have received a list of 25,000 lead records, which you suspect contain a high percentage of duplicate records. What is the best tool to use to import these records, and avoid introducing duplicates into your system?

A : Data Loader

B : Data Import Wizard

C : Data Export

D : Custom Visualforce page

Answer: B

Question 2

Which Process Automation tool should you use in order to create a Chatter post on an Opportunity once it has closed?

A : Approval Process

B : Apex Trigger

C : Workflow Rule

D : Process Builder

Answer: D

Question 3

Northern Trail Outfitters has two different sales processes: one for business opportunities with

four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts

and picklist value options.

What should an administrator configure to meet these requirements?

A : Validation rules that ensure that users are entering accurate sales stage information.

B : Different page layouts that control the picklist values for the opportunity types.

C : Public groups to limit record types and sales processes for opportunities.

D : Separate record types and Sales processes for the different types of opportunities.

Answer: D

Question 4

AW Computing has six sales teams in a region. These teams always consists of the same account

manager, engineer, and assistant.

What should the administrator configure to make it easier for teams to collaborate with the same

customer?

A : Enable and configure standard opportunity teams with splits.

B : Enable account teams and show the users how to set up a default account team.

C : Create a queue for each team and assign account ownership to the queue.

D : Propose the users manually share all their accounts with their teammates.

Answer: B

Question 5

A Metric Dashboard Component is defined as which of the following?

A : Displays a table that contains values and totals from columns in a report.

B : Shows the grand total of a report as a point on a 'fuel tank' type of scale.

C : Displays the grand total from a report, along with a label that you enter.

D : Displays a bar, column, line, pie, donut or funnel chart - or any chart contained in a report.

Answer: C

Page: 1 / 165

Total 822 Questions | Updated On: Jul 30, 2025

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