Become Salesforce Certified with updated CRT-101 exam questions and correct answers
The VP of Marketing has purchased a list of 49,000 Leads that need to be imported into Salesforce. Which Data Import tool is best suited for importing these records?
You are tasked with mass updating 200 lead records to change the Lead Source value on them. How can you perform these changes to all 200 records all at once? (select 2)
In a support organization, a case should be escalated to the next level if it has been open for more than 24 hours without any action.
Which automation tool should be used to achieve this?
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