Free Salesforce CRT-101 Exam Questions

Become Salesforce Certified with updated CRT-101 exam questions and correct answers

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Total 822 Questions | Updated On: Sep 09, 2025

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Question 1

On which object is a Master-Detail Relationship established?

A : Detail Object

B : Junction Object

C : Master Object

D : None of the above

Answer: A

Question 2

You are creating a report on opportunities and want to ensure that all members of your sales team can view it, regardless of their role or location.

Which of the following statements is true about the impact of the sharing model on reports?

A : The sharing model has no impact on reports

B : The sharing model determines which records will be included in the report results

C : The sharing model determines which users can view and edit the report

D : The sharing model determines which fields will be included in the report results

Answer: B

Question 3

How can a Dashboard be refreshed? (select 2)

A : The user can click the Refresh button on a Dashboard to manually refresh it.

B : A Dashboard can be scheduled for a refresh automatically, at specified times.

C : Dashboards refresh dynamically every hour in Salesforce.

D : The Dashboard refreshes automatically, each time it is viewed by a user.

Answer: A,B

Question 4

Which two actions should an administrator perform with Case escalation rules?

Choose 2 answers

A : Re-open the Case.

B : Send email notifications.

C : Change the Case Priority.

D : Re-assign the Case.

Answer: B,D

Question 5

Jack wants to create an automation solution that automatically assigns a new lead to the appropriate sales representative based on the lead’s geographic location.

Which automation solution should he use?

A : Workflow Rules

B : Process Builder

C : Flow Builder

D : Assignment Rules

Answer: D

Page: 1 / 165

Total 822 Questions | Updated On: Sep 09, 2025

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