Free iSQI CPUX-F_Syll2018 Exam Questions

Become iSQI Certified with updated CPUX-F_Syll2018 exam questions and correct answers

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Total 100 Questions | Updated On: Jul 28, 2025

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Question 1

What is a contextual interview?

A : A contextual interview takes place at any other location than the location where the user's interactionwith the interactive system usually takes place, for example in a neutral environment, not their home orin a shop.

B : An contextual interview takes place in a neutral environment, for example in a meeting room.

C : A contextual interview takes place at the location where the user's interaction with the interactive systemusually takes place, for example the user's workplace, their home or in a shop

D : tablishes focus groups

Answer: C

Question 2

Which two of the following statements about user needs are correct?

A : er needs are always expressed from the user's point of view

B : er needs for a user group may differ from user needs for another user group with the same context of use

C : er needs are part of the information architecture

D : er needs are always quantified

E : er needs are identical to user goals

F : er needs are used to write good error messages

Answer: B

Question 3

Which one of the terms below best describes the following statement?

80% of 25 users who have used the car rental website at least twice before must be able to rent a car at

Frankfurt Airport (Germany) for two days starting tomorrow at 09.00. Users must complete the task in under 5

minutes.

A : w-fidelity prototype requirement

B : scenario

C : t task

D : er need

E : antitative user requirement

F : alitative user requirement

Answer: A

Question 4

Which three of the following are good examples of survey questions?

A : ease indicate below which chronic condition(s) you have: Diabetes High cholesterol 3 High blood pressure Heart Problems 3 I have none of the conditions listed

B : ve you had a particularly good or bad experience with the National Health Service in the UK? Yes No

C : you think that the National Health Service in the UK is very good (circle the most appropriate answer)? Yes No

D : uld you disagree that our website is hard to use (circle one answer)? 12345 Strongly Disagree Neither agree Agree Strongly disagree nor disagree agree

E : lt confident while using the website (circle one answer) 12 3 4 5 Strongly Disagree Neither agree Agree Strongly disagree nor disagree agree

F : How could we improve the National Health Service's website? Fill in:........................................................................................................................................................................................................................

Answer: A

Question 5

Which one of the following usability findings, on a website that sells train tickets, indicates a problem with satisfaction?

A : ers spontaneously said that they considered the animated ads that appear in the right-hand side of most pages annoying

B : ers liked the modern look of the website

C : en asked to purchase tickets to Worcester, about 25% of the users gave up because they were unable to spell Worcester correctly and the search for station names was not error tolerant

D : l users were able to purchase return tickets from Oxford to London very quickly

E : ers with limited vision spent a lot of time reading the tiny fonts used on the website

F : ly 2 out of 12 users were able to figure out how to obtain a refund for a ticket that they had purchased previously

Answer: A

Page: 1 / 20

Total 100 Questions | Updated On: Jul 28, 2025

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