Free NAHQ CPHQ Exam Questions

Become NAHQ Certified with updated CPHQ exam questions and correct answers

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Total 611 Questions | Updated On: Jul 30, 2025

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Question 1

Continued evaluation of a quality improvement initiative occurs within which of the following phases of the DMAIC process?

A : Measure

B : Analyze

C : Improve

D : Control

Answer: D

Question 2

Which of the following Is the best example of effective learning in a learning organization?

A : management team taking a posttest after reading a bulletin on a regulatory standard

B : management team auditing staff performance after a training program

C : staff watching a video on how to complete a patient admission assessment

D : staff using the results of a root cause analysis to change processes and improve patient safety

Answer: D

Question 3

The clinic has a goal to reduce the Healthcare Effectiveness Data and Information Set (HEDIS) measure of ' the percent of diabetic patients with a HgA1c greater than 9.0% for accreditation. Who should be Included on the quality Improvement team?

A : clinic manager, provider champion. HEDIS chart abstractor

B : clinic manager, quality Improvement specialist, provider champion

C : HEDIS chart abstractor, coder, primary care provider

D : primary care provider, quality improvement specialist, coder

Answer: B

Question 4

Which of the following statements most accurately describes health literacy?

A : maintains an individual health perspective

B : designs care around the needs of the patient

C : changes health behaviors and decisions

D : emphasizes people's ability to understand health information

Answer: D

Question 5

Which of the following regulatory agencies oversee development of electronic clinical quality measures (eCQMs)?

A : Centers for Medicare and Medicaid Services (CMS)

B : DNV GL Healthcare

C : Occupational Safety and Health Association (OSHA)

D : The Joint Commission (TJC)

Answer: A

Page: 1 / 123

Total 611 Questions | Updated On: Jul 30, 2025

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