Free NAHQ CPHQ Exam Questions

Become NAHQ Certified with updated CPHQ exam questions and correct answers

Page: 1 / 102

Total 510 Questions | Updated On: Jun 06, 2025

Add To Cart

Question 1

A new urgent care clinic is setting up a quality management system. Which of the following is the best choice as a process measure to evaluate effective clinical care?

A : percent of patients that rate care as "satisfactory" or "highly satisfactory"

B : raw number of influenza vaccines given in the annual flu season

C : percent of antibiotic prescriptions that meet evidence-based guidelines

D : average wait time between check-in and seeing a provider

Answer: C

Question 2

Juran Trilogy includes all the following sub-points under the major heading of quality planning

EXCEPT:

A : entify who the customers are

B : termine the needs of those customers

C : velop a process that is able to produce the product

D : timize the product feature to meet our needs and customer needs

Answer: C

Question 3

There is an increased incidence of type 2 diabetes among patients living near a healthcare organization as compared to the state. Considering social determinants of health, which of the following strategies can be used to address this problem?

A : Educate newly diagnosed patients on diabetes disease management.

B : Set up a community-based education program about blood glucose monitoring.

C : Review evidence-based diabetes management protocols with primary care providers.

D : Collaborate with local farmers' markets to make fresh produce more widely available.

Answer: D

Question 4

Which of the following is the role a healthcare quality professional should play in strategic planning?

A : Provide data on performance indicators.

B : Review and redefine annual objectives.

C : Develop the vision, mission, and goals.

D : Identify causes of lost revenue.

Answer: A

Question 5

A quality professional was asked to assist with strategic planning. Which of the following should have the primary impact on the quality and performance improvement goals?

A : results of gap analysis

B : findings from a staff needs assessment

C : financial statement of the organization

D : report of major competitors' performance

Answer: A

Page: 1 / 102

Total 510 Questions | Updated On: Jun 06, 2025

Add To Cart