Free NAHQ CPHQ Exam Questions

Become NAHQ Certified with updated CPHQ exam questions and correct answers

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Total 611 Questions | Updated On: Dec 17, 2025

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Question 1

Which of the following identifies project deliverables as well as periods with simultaneously occurring activities?

A : Pareto

B : Gantt

C : PERT

D : A3

Answer: B

Question 2

After discharge, most patients with a mental health diagnosis have not been compliant with follow-up visits. Which of the following Is the best way to Improve patient compliance?

A : Benchmark with other facilities in the area to determine the rate of patient compliance.

B : Include handouts in the discharge documents on the Importance of keeping follow-up appointments.

C : Initiate a process where the discharge planners call patients prior to the follow-up visit

D : Communicate to noncompliant patients that appointments should be kept.

Answer: C

Question 3

In recent months, the amount of time It takes for Insurance claims to be submitted has increased significantly, resulting in the hospital not being paid in a timely manner. Which of the following Is the quality professional's best course of action?

A : Assemble a work group and facilitate the development of a fishbone diagram.

B : Work with Involved stakeholders to develop a radar chart.

C : Design a check sheet for the employees to systematically record the completed tasks.

D : Work with the claims manager to develop a Gantt chart.

Answer: A

Question 4

The clinic has a goal to reduce the Healthcare Effectiveness Data and Information Set (HEDIS) measure of ' the percent of diabetic patients with a HgA1c greater than 9.0% for accreditation. Who should be Included on the quality Improvement team?

A : clinic manager, provider champion. HEDIS chart abstractor

B : clinic manager, quality Improvement specialist, provider champion

C : HEDIS chart abstractor, coder, primary care provider

D : primary care provider, quality improvement specialist, coder

Answer: B

Question 5

Quality measures must be relevant, scientifically sound, and

A : Confidential

B : Inexpensive

C : Feasible

D : Flexible

Answer: C

Page: 1 / 123

Total 611 Questions | Updated On: Dec 17, 2025

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