Free NAHQ CPHQ Exam Questions

Become NAHQ Certified with updated CPHQ exam questions and correct answers

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Total 611 Questions | Updated On: Jun 16, 2026

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Question 1

Which of the following is an important characteristic of a performance indicator?

A : time-limited

B : process-oriented

C : measurable

D : outcome-oriented

Answer: C

Question 2

Priorities must be established for selecting processes for quality improvement because

A : Some improvements are not meaningful

B : Few processes require improvement

C : Many organizations lack the resources to improve all processes

D : There are difficulties in accurately measuring improvement

Answer: C

Question 3

Statistical analysis conducted with control charts is different from what some consider “traditional

research” (e.g. hypothesis testing, development of p-values, design of randomized clinic trials).

Traditional research is designed to compare the results at time one (e.g. the cholesterol levels of a

group of middle-aged men) with the results at time two (typically months after the initial measure).

Research conducted in this manner is referred to as___________________.

A : atic group comparison

B : ntinuous distribution

C :

D : ne of these

Answer: A

Question 4

Each department in a hospital self-monitors and reports hand hygiene data each quarter. Results typically fall within the 58-72% range, with the exception of Respiratory Therapy, whichconsistently reports 100% compliance. Which of the following steps should a healthcare quality professional take next?

A : Provide remedial hand hygiene training for the lowest scoring departments.

B : Recognize the Respiratory Therapy department for its outstanding compliance.

C : Validate that the Respiratory Therapy results are accurate.

D : Require departments not achieving at least 95% compliance to develop corrective action plans.

Answer: C

Question 5

The clinic has a goal to reduce the Healthcare Effectiveness Data and Information Set (HEDIS) measure of ' the percent of diabetic patients with a HgA1c greater than 9.0% for accreditation. Who should be Included on the quality Improvement team?

A : clinic manager, provider champion. HEDIS chart abstractor

B : clinic manager, quality Improvement specialist, provider champion

C : HEDIS chart abstractor, coder, primary care provider

D : primary care provider, quality improvement specialist, coder

Answer: B

Page: 1 / 123

Total 611 Questions | Updated On: Jun 16, 2026

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