Free ServiceNow CIS-SPM Exam Questions

Become ServiceNow Certified with updated CIS-SPM exam questions and correct answers

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Total 176 Questions | Updated On: Nov 11, 2026

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Question 1

How is a resource group’s capacity derived for resource planning?

A : Aggregate capacity of all its members

B : Stored in Resource_Aggregate_Daily table.

C : Stored with Group Record.

D : Stored in Resource_Allocation_Daily table.

Answer: A

Question 2

Which of the following can be used to calculate planned cost when creating a resource plan? Choose 2 answers

A : Demand rate

B : Rate card

C : Default rate

D : Project rate

Answer: B,D

Question 3

Which stage of the Now Create methodology includes Transition, Mobilize, Prepare and Conduct?

A : Initiate

B : Prepare

C : Close

D : Transition

Answer: D

Question 4

What creates calendar entries on a user's individual calendar? (Choose two.)

A : Approved resource plan

B : . Allocated resource plan.

C : Confirmed resource plan.

D : Planned resource plan

Answer: C,D

Question 5

What is the difference between confirm and allocate actions?

A : They function the same way

B : Confirm action creates hard allocation and allocate action creates soft allocation

C : Confirm action creates soft allocation and allocate action creates hard allocation.

D : Allocate action is always followed by confirm action

Answer: C

Page: 1 / 36

Total 176 Questions | Updated On: Nov 11, 2026

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