Free ServiceNow CIS-SM Exam Questions

Become ServiceNow Certified with updated CIS-SM exam questions and correct answers

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Total 108 Questions | Updated On: Mar 25, 2026

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Question 1

Which one of the following best describes what will happen if Discovery is configured with 3 MID Servers in a Load Balance Cluster with Shazzam cluster support disabled?

A : All three MID Servers will be used during the Port Scan phase and all three will be used during theclassification phase.

B : Only one MID Server will be used during the Identification phase and all three will be used during the exploration phase.

C : Only one MID Server will be used during the Port Scan phase and all three will be used during the classification phase.

D : All three MID Server will be used during the Identification phase and only one will be used during the exploration phase.

Answer: A

Question 2

Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

A : rvice Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

B : The MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

C : rvice Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

D : rvice Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance

Answer: B

Question 3

From the Service Mapping service map, which one of the following best describes the difference between the options Resume discovery and Run discovery?

A : Resume discovery continues a canceled discovery while Run discovery discovers part of the service map

B : Resume discovery and Run discovery are functionally identical

C : Resume discovery discovers part of the service map while Run discovery discovers the entire service map

D : Resume discovery discovers the entire service map while Run discovery discovers part of the service map

Answer: C

Question 4

From the Service Mapping service map, which one of the following best describes the difference between the options Resume discovery and Run discovery?

A : Resume discovery continues a canceled discovery while Run discovery discovers part of the service map

B : Resume discovery and Run discovery are functionally identical

C : Resume discovery discovers part of the service map while Run discovery discovers the entire service map

D : Resume discovery discovers the entire service map while Run discovery discovers part of the service map

Answer: C

Question 5

Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

A : Service Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

B : The MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

C : Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

D : Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance.

Answer: B

Page: 1 / 22

Total 108 Questions | Updated On: Mar 25, 2026

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