Free ServiceNow CIS-SM Exam Questions

Become ServiceNow Certified with updated CIS-SM exam questions and correct answers

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Total 108 Questions | Updated On: Nov 10, 2026

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Question 1

What component does Apache Tomcat represent in the following top-down topology? Cisco ACE # Apache Tomcat cluster # JBoss cluster # Oracle database

A : Authentication provider

B : The function of the Apache Tomcat in this example is not conclusive

C : Monitoring server

D : Web server

Answer: D

Question 2

ServiceNow only needs Domain user with local admin rights to discover Windows hosts as part of a successful implementation of ServiceNow Discovery, however which of the following targets will not be discovered?

A : Windows Active Directory Servers

B : Windows DHCP Servers

C : Windows Domain Controller Servers

D : Windows DNS Servers

Answer: A

Question 3

Which one of the following describes how a MID Server communicates with a ServiceNow instance?

A : Initiates on HTTPS

B : Responds on HTTPS

C : Responds on HTTP

D : Initiates on HTTP

Answer: A

Question 4

Which one of the following best describes what will happen if Discovery is configured with 3 MID Servers in a Load Balance Cluster with Shazzam cluster support disabled?

A : All three MID Servers will be used during the Port Scan phase and all three will be used during theclassification phase.

B : Only one MID Server will be used during the Identification phase and all three will be used during the exploration phase.

C : Only one MID Server will be used during the Port Scan phase and all three will be used during the classification phase.

D : All three MID Server will be used during the Identification phase and only one will be used during the exploration phase.

Answer: A

Question 5

Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

A : Service Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

B : The MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

C : Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

D : Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance.

Answer: B

Page: 1 / 22

Total 108 Questions | Updated On: Nov 10, 2026

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