Free ServiceNow CIS-SM Exam Questions

Question 1

In Event Management, which of the following rules allows for automatic task creation?

A : ert Management

B : ent

C : k

D : ert Correlation

Answer: A

Question 2

Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

A : Service Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

B : The MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

C : Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

D : Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance.

Answer: B

Question 3

Which one of the following best describes what will happen if Discovery is configured with 3 MID Servers in a Load Balance Cluster with Shazzam cluster support disabled?

A : All three MID Servers will be used during the Port Scan phase and all three will be used during theclassification phase.

B : Only one MID Server will be used during the Identification phase and all three will be used during the exploration phase.

C : Only one MID Server will be used during the Port Scan phase and all three will be used during the classification phase.

D : All three MID Server will be used during the Identification phase and only one will be used during the exploration phase.

Answer: A

Question 4

Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

A : Service Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

B : The MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

C : Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

D : Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance.

Answer: B

Question 5

When a Windows Server is reclassified from the Server [cmdb_ci_server] table to the Windows Server [cmdb_ci_win_server] table, which one of the following describes the process that occurred?

A : Class Change

B : Class Upgrade

C : Class Switch

D : Class Downgrade

Answer: C