Free ServiceNow CIS-SAM Exam Questions

Become ServiceNow Certified with updated CIS-SAM exam questions and correct answers

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Total 160 Questions | Updated On: Sep 10, 2025

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Question 1

What are the available actions associated with the Normalization Suggestions feature? (Choose two.)

A : cept – updates the discovery model with suggested values

B : Reject – ignores the suggestion. The next time the scheduled job is executed, it will not pick the samepackage or rule that was rejected previously

C : Save – allows you to save the suggestion to review again later

D : Ignore – ignores the suggestion. All fields are updated to read only until the next time the job is executedwith the same package or rule that was ignored previously.

E : eate – creates a discovery model with suggested values

Answer: B,C

Question 2

Within Software Asset Management there are many key terms to understand, what is the best definition for Normalization?

A : or more use rights assigned to a specific device or user

B : assification of the acquired software

C : process of standardizing discovered software installation to defined norms

D : process of producing a compliance position by comparing the number of software rights acquired against the normalized software inventory

E : ftware license details that define use rights

Answer: C

Question 3

Using end-of-life/end-of-support software exposes your organization to security threats. What report can you

run to gain visibility to these products?

A : Software Models with deactivated discovery maps

B : cense Position Report

C : ftware Model Lifecycle Report

D : ftware Product Lifecycle Report

E : cense Workbench Report

Answer: B

Question 4

Which related list is NOT available from the software model on the License Workbench?

A : licensed Subscriptions

B : licensed Software Products

C : rnediation Options

D : cense Metric Results

Answer: B

Question 5

When a Software Installation record is created, ServiceNow attempts to match the installation to a:

A : ftware Entitlement

B : ftware Model

C : ftware Discovery Model

D : plication Model

Answer: C

Page: 1 / 32

Total 160 Questions | Updated On: Sep 10, 2025

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