Free ServiceNow CIS-SAM Exam Questions

Become ServiceNow Certified with updated CIS-SAM exam questions and correct answers

Page: 1 / 32

Total 160 Questions | Updated On: Dec 18, 2025

Add To Cart

Question 1

Within Software Asset Management there are many key terms to understand, what is the best definition for Normalization?

A : or more use rights assigned to a specific device or user

B : assification of the acquired software

C : process of standardizing discovered software installation to defined norms

D : process of producing a compliance position by comparing the number of software rights acquired against the normalized software inventory

E : ftware license details that define use rights

Answer: C

Question 2

In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?

A : ansition

B : ose

C : eate

D : epare

E : itiate

Answer: D

Question 3

You have a contract that is getting ready to expire. What options do you have for handling this contract and remaining compliant? (Choose three.)

A : ject

B : tend

C : ncel

D : tivate

E : lete

F : new

Answer: A,C,D

Question 4

In addition to creating a new purchase order for software licenses, additional remediation options are available in Software Model results to: (Choose two.)

A : move Unallocated Installs

B : move Duplicate Allocations

C : move Unlicensed Installs

D : move Blacklisted Installs

Answer: B,C

Question 5

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

A : thing happens.

B : user's manager must approve or decline the reclamation.

C : reclamation candidate is removed from the candidate list.

D : software is reclaimed since it was not in use.

Answer: B

Page: 1 / 32

Total 160 Questions | Updated On: Dec 18, 2025

Add To Cart