Free ServiceNow CIS-ITSM Exam Questions

Become ServiceNow Certified with updated CIS-ITSM exam questions and correct answers

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Total 999 Questions | Updated On: Jun 17, 2026
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Question 1

What are the different fields for service catalogue and request fulfilment to track lifecycle information?

Select 3 Answers from the below options.


Answer: B,C,D
Question 2

A custom Visualforce controller calls the ApexPages.addMessage() method, but no messages are rendering on the page. Which component should be added to the Visualforce page to display the message? 


Answer: D
Question 3

How are Releases related to Changes? 


Answer: B
Question 4

What are key relationships between Change and Problem records? Choose 2 answers


Answer: C,D
Question 5

What is an example of a Key Performance Indicator for Change management that is included with Performance Analytics, but not available in ServiceNow reporting? (Choose two.)


Answer: A,C
Page:    1 / 200      
Total 999 Questions | Updated On: Jun 17, 2026
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