Become ServiceNow Certified with updated CIS-ITSM exam questions and correct answers
What application can you use to deliver solution definitions for incident and major incident management?
Your customer wants to use the Service Catalog to generate task-based records for end-user inquiries. What Service Catalog capability can you use to generate these records?
Problem management provides what benefits for Incident management? Choose 2 answers
The Major Incident Management (MIM) application is linked at the Incident management process but the records have in additional set of States. What are these Ml States?
What can you disable for knowledge articles from a Knowledge Base form?
Select 3 Answers from the below options.
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