Free ServiceNow CIS-ITSM Exam Questions

Become ServiceNow Certified with updated CIS-ITSM exam questions and correct answers

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Total 999 Questions | Updated On: Jun 17, 2026
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Question 1

The Major Incident Management (MIM) application is linked to the Incident management process, but the records have an additional set of States. What are these MI States?


Answer: A
Question 2

In the baseline Change - Normal model how can Change Tasks be added? (Choose two.) 


Answer: A,D
Question 3

Who can contribute if no User Criteria are specified for 'Can Contribute' in a Knowledge Base?


Answer: A
Question 4

You have just upgraded your instance and have not migrated to multimodal change. Using the default settings, when you click on Change > Create new, what page displays?


Answer: A
Question 5

How are Releases related to Changes? 


Answer: B
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Total 999 Questions | Updated On: Jun 17, 2026
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