Free ServiceNow CIS-HR Exam Questions

Become ServiceNow Certified with updated CIS-HR exam questions and correct answers

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Total 186 Questions | Updated On: Oct 29, 2025

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Question 1

The HR Admin [sn_hr_core.admin] role allows the user to add members to groups. What additional role is needed for an HR Admin to remove users from groups?

A : er Admin [user_admin]

B : er Writer [user_writer]

C : er Reader [user_reader]

D : User Admin [hr_user_admin]

Answer: D

Question 2

Lifecycle Events includes an activity set that can be used to cancel and revert work done in a lifecycle event case. What is this process called?

A : Reverse

B : Cancel

C : Repeal

D : Rescind

Answer: B

Question 3

How many User Criteria Records may be applied to a single KB or KB Article?

A : ly two

B : ly three

C : limited

D : ly one

Answer: A

Question 4

Which module provides a user-friendly interface for creating new HR Skills and assigning HR skills to members of the HR department?

A : ills Routing

B : ills Management

C : nage HR Skills

D : ills Definition

Answer: B

Question 5

At what level is User Criteria set to control who can read and edit knowledge articles?

A : either the Knowledge Base or Article

B : the Knowledge Article only.

C : the User record.

D : In the Knowledge Base only.

Answer: A

Page: 1 / 38

Total 186 Questions | Updated On: Oct 29, 2025

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