Free ServiceNow CIS-HR Exam Questions

Become ServiceNow Certified with updated CIS-HR exam questions and correct answers

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Total 186 Questions | Updated On: Jan 28, 2026

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Question 1

How many User Criteria Records may be applied to a single KB or KB Article?

A : ly two

B : ly three

C : limited

D : ly one

Answer: A

Question 2

When a Document Template is created from an HR Case, the name of the person who created the document is added to the name of the attachment. Why?

A : indicates who should sign the document

B : It indicates who generated the document

C : indicates the Opened for user

D : indicates who the document is about

Answer: B

Question 3

When configuring a PDF Document Template, how does the system map form fields to ServiceNow fields?

A : Document field type on the PDF Template Mappings record

B : Preview value field on the PDF Template Mappings record

C : Mapping field on the PDF Template Mappings record

D : Document field on the PDF Template Mappings record

Answer: A

Question 4

The customer you are implementing has purchased HR Service Delivery Enterprise which includes Enterprise

Onboarding and Transitions.

Which plugin must be activated to utilize Enterprise Onboarding and Transitions?

A : man Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]

B : ployee Document Management [com.sn_employee_document_management]

C : man Resources Scoped App: Core [com.sn_hr_core]

D : ployee Service Center [com.sn_hr_service_portal]

Answer: A

Question 5

Which module provides a user-friendly interface for creating new HR Skills and assigning HR skills to members of the HR department?

A : ills Routing

B : ills Management

C : nage HR Skills

D : ills Definition

Answer: B

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Total 186 Questions | Updated On: Jan 28, 2026

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