Free ServiceNow CIS-HAM Exam Questions

Become ServiceNow Certified with updated CIS-HAM exam questions and correct answers

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Total 165 Questions | Updated On: Sep 09, 2025

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Question 1

What information would you track for a configuration item (CI) versus an asset? (Choose two.)

A : nancial

B : fecycle

C : ntractual

D : erational

E : lationship

Answer: A,C

Question 2

How do you prevent normalization information for a specific hardware model from being sent to the ServiceNow Content Service?

A : lect Exclude from content service on the Normalization tab of the hardware model record

B : ick the Exclude button on the hardware model record

C : ick the Opt-out button on the hardware model record

D : lect Opt-out from content service on the Normalization tab of the hardware model record

Answer: A

Question 3

Which of the following are valid contract states? (Choose three.)

A : aft

B : tive

C : In use

D : w

E : pired

Answer: B,C,D

Question 4

What is the default display name for an asset?

A : automatically generated combination of serial number and model category

B : automatically generated combination of asset tag and model

C : automatically generated combination of serial number and model

D : automatically generated combination of asset tag and model category

Answer: C

Question 5

Which of the following are considered original costs as opposed to operational expenses? (Choose three.)

A : rranty costs

B : rchase price or lease cost

C : livery costs

D : ource costs for support

E : placement parts

F : intenance agreements

Answer: A,B,C

Page: 1 / 33

Total 165 Questions | Updated On: Sep 09, 2025

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