Free ServiceNow CIS-HAM Exam Questions

Become ServiceNow Certified with updated CIS-HAM exam questions and correct answers

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Total 165 Questions | Updated On: Sep 24, 2026

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Question 1

What are the Normalization statuses? (Choose six.)

A : nufacturer Normalized

B : tch Not Found

C : rtially Normalized

D : rmalized

E : nually Normalized

F : rsion Normalized

G : w

H : und

Answer: A,C,D

Question 2

Which catalogs support the request and procurement process? (Choose three.)

A : oduct Catalog

B : ndor Catalog

C : et Catalog

D : rvice Catalog

E : ocurement Catalog

Answer: B,C,D

Question 3

How do you prevent normalization information for a specific hardware model from being sent to the ServiceNow Content Service?

A : lect Exclude from content service on the Normalization tab of the hardware model record

B : ick the Exclude button on the hardware model record

C : ick the Opt-out button on the hardware model record

D : lect Opt-out from content service on the Normalization tab of the hardware model record

Answer: A

Question 4

Which of the following are valid contract states? (Choose three.)

A : aft

B : tive

C : In use

D : w

E : pired

Answer: B,C,D

Question 5

An asset record tracks which data that is NOT part of configuration management? (Choose three.)

A : fecycle data

B : ntractual data

C : nancial data

D : gical data

E : erational data

Answer: A,B,C

Page: 1 / 33

Total 165 Questions | Updated On: Sep 24, 2026

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