Free ServiceNow CIS-HAM Exam Questions

Become ServiceNow Certified with updated CIS-HAM exam questions and correct answers

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Total 165 Questions | Updated On: Aug 12, 2026

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Question 1

An asset record tracks which data that is NOT part of configuration management? (Choose three.)

A : fecycle data

B : ntractual data

C : nancial data

D : gical data

E : erational data

Answer: A,B,C

Question 2

Which of the following are considered original costs as opposed to operational expenses? (Choose three.)

A : rranty costs

B : rchase price or lease cost

C : livery costs

D : ource costs for support

E : placement parts

F : intenance agreements

Answer: A,B,C

Question 3

When does an asset’s lifecycle begin?

A : en an asset request is fulfilled

B : on the asset deployment

C : en the asset is procured

D : on the asset’s request

Answer: C

Question 4

Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?

A : ocurement_user

B : inventory_admin

C : il

D : covery_admin

E : et

Answer: C

Question 5

What are the Normalization statuses? (Choose six.)

A : nufacturer Normalized

B : tch Not Found

C : rtially Normalized

D : rmalized

E : nually Normalized

F : rsion Normalized

G : w

H : und

Answer: A,C,D

Page: 1 / 33

Total 165 Questions | Updated On: Aug 12, 2026

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